Manager - Business Analyst

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Key Responsibilities:

Manage monthly billing processes and prepare employee billing reports Compile and present monthly business partner reports, including operations highlights, SLAs, and project updates Prepare bi-weekly and monthly operational updates for leadership teams Develop and maintain business scorecards and OKRs (Objectives and Key Results) Manage procurement requests and invoice processing through Ariba system Track and update headcount pipeline, stretch budget, and talent pool analysis Maintain and update distribution lists and cost center mappings Create and manage billing file trackers and input files Assist with ad-hoc financial and operational reporting tasks as needed Lead the automation of manual processes using Power Automate, Power Apps, and SharePoint Collaborate with IT and finance teams to implement and optimize automated reporting solutions Provide training and support to team members on new automated processes Custodian for all Canada/US operations reporting data.

Qualifications:

Bachelor’s degree with related experience 5+ years of experience in reporting and MIS Strong analytical skills and proficiency in data analysis and manipulation Advanced Excel skills and experience with reporting tools Excellent attention to detail and ability to manage multiple deadlines Strong communication skills, both written and verbal Ability to work independently and as part of a team

Job Category:

Advanced Analytics

Posting End Date:

29/06/2025