Manager - Scrum Master - Pune

Who We Are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.

We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

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About The Role

We are seeking a skilled Project Manager – Scrum to lead cross-functional teams in delivering high-impact projects using Agile methodologies. This role involves end-to-end project management, facilitation of Scrum ceremonies, and collaboration with stakeholders to ensure successful delivery. The individual will also play a key role in scaling Agile practices across the organisation and driving continuous improvement.

What You’ll Do

• Define project scope, goals, and deliverables in collaboration with stakeholders
• Develop detailed project plans, schedules, and resource allocations
• Manage execution to ensure timely delivery within scope and budget
• Identify and mitigate risks and issues proactively
• Coordinate internal resources and third-party vendors for seamless execution
• Track performance using appropriate tools and techniques
• Communicate status, risks, and dependencies to stakeholders and leadership
• Ensure adherence to project management standards and best practices
• Conduct post-project evaluations and implement lessons learned
• Facilitate all Scrum ceremonies: Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives
• Guide teams on Agile/Scrum principles and remove impediments
• Collaborate with Product Owners to maintain a prioritised backlog
• Track and communicate team velocity and Agile metrics
• Coach team members and stakeholders on Agile mindset
• Promote transparency, inspection, and adaptation
• Support scaling Agile practices across teams and departments
• Gather, document, and analyse business requirements
• Translate business needs into functional specifications and user stories
• Conduct gap analysis, process mapping, and root cause analysis
• Collaborate with developers, QA teams, and project managers
• Support testing efforts and validate outcomes
• Identify process improvement opportunities and recommend solutions
• Assist in change management and user training activities
  
  

Who You Are

• Bachelor’s degree in Computer Science, Business, or related field
• Strong knowledge of Agile, Waterfall, and Hybrid project management methodologies
• Proficient in tools such as MS Project, Jira, Asana, Trello
• Deep understanding of Agile frameworks (Scrum, Kanban, SAFe, etc.)
• Certified Scrum Master (CSM), PSM I, or equivalent
• Excellent facilitation, coaching, and conflict-resolution skills
• Strong communication and interpersonal abilities
  
  

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What Skills You Will Learn

• Advanced Agile coaching and facilitation techniques
• Scaled Agile implementation across enterprise environments
• Strategic stakeholder management and communication
• Data-driven project tracking and performance analysis
• Business analysis and process improvement methodologies
  
  

What's In It For You

• Opportunity to lead strategic projects with global impact
• Exposure to Agile transformation initiatives across departments
• Collaborative work environment with cross-functional teams
• Access to cutting-edge tools and methodologies
• Platform to coach and mentor teams in Agile practices
  
  

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

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