Mgr, Software Engineer (SaaS)

Job Summary

Keystone Engineering Manager – the qualified candidate will manage a strong team of engineering professionals. The team is responsible for delivering Keystone releases impacting UI and API deliverables, guidance for architecture and design decisions, workflow analysis and modeling across all major areas of NetApp Keystone.

Essential Functions

• Manage the architecture, development and testing for the various product releases.
• Ensure that the team is influencing product designs to deliver competitive product performance, providing schedule and resource needs for Keystone projects, and reporting progress on these projects at engineering review forum
• Work closely with various engineering development teams as well as product marketing teams to help drive agenda, understand performance needs for various teams, establish clear objectives and plans, prioritize and coordinate performance team's deliverables for various development projects.
• Manage people and AWFs to ensure maximum productivity.
• Coordinate with customer support, field teams, and other engineering teams to provide solutions for complex performance issues at customer sites.
• Manage hiring and staffing of the performance team and shape the organization to scale effectively with future growth.
• Assist in driving the vision and company-wide Keystone strategy and leading cross-organizational efforts to meet product competitive and consistent performance goals.
• Manage and drive to resolution critical customer issues and escalations in the field.
  
  

Job Requirements

Responsibility

• This position is responsible for managing many tasks and the focus of this role is on creating and influencing strategy and processes.
• The potential impact of decisions made by this individual have significant operational impact.
• This individual will apply in-depth knowledge to solve broad issues that are complex in scope and establish medium to long- range plans.
  
  

Interaction:

• This individual must work effectively with employees within and outside of their function and organization.
• Utilizes people skills and available people manager tools to critically impact the growth of an individual within the company and career.
• This individual must demonstrate favorable results through providing leadership to the function
  
  

Education

• A Bachelor of Science degree in Electrical Engineering or Computer Science, a Master’s degree, or a PhD; or equivalent experience is required.
• A minimum of 8 years of experience as an individual contributor and a minimum of 2 years as a people manager is required.
• Demonstrated ability to manage multiple, critical projects is required.
• A clear understanding of the product development cycle, technical requirements, and project management.
• Strong understanding of enterprise hardware/software development and testing processes, preferably in computer server or storage systems, and the role of performance at various stages in these processes.
• Strong understanding of performance benchmarks, analysis, and modeling concepts and methodology
• A strong understanding of concepts related to computer architecture, file systems, and storage desirable
• A demonstrated ability to manage professional level employees, many with advanced degrees
• Ability to plan and track multiple concurrent projects covering a wide spectrum of technical areas
• Ability to deal with conflicting agendas, frequent emergencies, and demanding customers
• Proven track record of building and maintaining strong teams
  
  

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.

Why NetApp?

We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life.

If you want to help us build knowledge and solve big problems, let's talk.