Sahibzada ajit singh nagar, Punjab, India
Information Technology
Full-Time
Smile Security and Surveillance Pvt. Ltd.
Overview
Why this role?
Join a product-engineering team that designs and builds next-generation security appliances. You’ll solve real customer issues while deepening your expertise in firewalls, VPNs, and Linux-based networking stacks.
Key Responsibilities:
- Network troubleshooting: Diagnose Layer 1-4 issues (Switching, Routing, DNS, Firewall, VPN).
- Firewall & VPN support: Apply and test basic policy, NAT, and IPSec / SSL VPN configurations.
- Incident response: Triage tickets, capture logs/pcaps, and escalate with clear notes.
- Documentation: Create concise KB articles, network diagrams, and configuration checklists.
- Continuous improvement: Lab-test new firmware, features, and security patches before release.
Required Skills & Knowledge
- Solid grasp of network fundamentals (OSI layers, IPv4/IPv6, TCP/UDP, subnetting, VLANs).
- Ability to troubleshoot common issues with ping, traceroute, netstat/ss, tcpdump, Wireshark.
- Working knowledge of basic firewall concepts (ACLs, zones, NAT, stateful inspection).
- Understanding of VPN principles (tunnels, encryption, authentication) and hands-on with at least one solution (OpenVPN, IPsec, WireGuard).
- Familiarity with DNS operation & troubleshooting (A/AAAA, CNAME, MX, dig/nslookup).
- Comfortable in Linux CLI: file manipulation, system monitoring (top, htop, iostat), service control.
- Clear written & verbal communication for ticket updates and customer interactions.
Nice-to-Have
- Experience with enterprise routing protocols (OSPF/BGP) or SD-WAN concepts.
- Scripting in Bash or Python for automation.
- Exposure to virtualization or containers (KVM, Docker).
- Basic understanding of PKI, TLS, and certificate management.
Job Types: Full-time, Permanent
Pay: ₹19,000.00 - ₹30,000.00 per month
Benefits:
- Flexible schedule
- Health insurance
- Provident Fund
Education:
- Bachelor's (Required)
Location:
- K. R. Puram, Bengaluru, Karnataka (Required)
Work Location: In person
Application Deadline: 18/05/2025
Expected Start Date: 01/06/2025
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