Ahmedabad, Gujarat, India
Information Technology
Other
Wipro Limited
Overview
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Mandatory Skills: Order Management(Comms).
Experience: 1-3 Years.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Job Description
Role Purpose
The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.
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Responsibilities :
- Validate order as per the scope of work
- Network Config Mandatory attributes assignment and validation
- Coordinate with Order Managers to finalize on the exact scope before config build
- Review the network design shared by design team
- Built network config as per the scope and design
- Join customer edge device activation calls , lead the call and deploy the required device configuration
- Coordinating with L2 tech’s for complex issues
- Troubleshooting on network issues coordinating with various stakeholders
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Skills :
- Telecom Domain/IT related knowledge
- Good Verbal and Written Communication skills
- PC literate with good system navigation skills
- Understanding of MS Office (Excel, Word, Outlook)
- Strong focus on delivering results in a team environment, working together to deliver the teams objectives.
- Good Logical though process
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- Voice 50%
Non Voice 50%Rotational shift, with rotational week offs (working flexibility on weekends is required)Should be a GraduateFresher/ExperiencedFresher - Experience is not mandate
Experience - Minimum of 1 year experience
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Mandatory Skills: Order Management(Comms).
Experience: 1-3 Years.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
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