Information Technology
Full-Time
DXC Consulting & Engineering Services
Overview
Job Description:
Level 3 – Specialist level
Experience level 6-8 years relevant experience
Job Description
Level 3 – Specialist level
Experience level 6-8 years relevant experience
Job Description
- Minimum of 6 - 10 years’ experience in L3 network Support. R&S (primary skill) - L3 support , F5- L2 support wit AWS Exp Proven ability in learning and upgrading new technologies/technical skills.
- Install and maintain core LAN Connectivity in support of Servers, Storage, Applica-tion and other Hardware and devices used to support Services to the End User;
- Support and maintain a multi-protocol LAN Network, including:
- Managing addresses and addressing schemes as required; and
- Managing Customer’s Application specific network addressing schemes as designated by Customer;
- Support and maintain LAN QoS and CoS separation and differentiation to require to ensure the quality of all applications and systems, especially video, VoIP, and other latency sensitive applications;
- Provide LAN based support for all systems such as video, multicast, VoIP, and so forth;
- Support Network protocols according to Customer’s Architecture, including the pro-vision of Virtual Local Area Networks (VLANs) and Access Control Lists (ACLs) or oth-er access controls for security and performance
- Configured and troubleshooting the F5 LTM and APM and providing level 2 support for the customers.
- Configuration and troubleshooting F5 LTM and providing level 2 and level 3 support for the customers.
- Extensive hands on experience with BIG-IP 5000 and 2000 series.
- Allocation and designing appropriate virtual IP for F5 ADC through IPAM InfloBox.
- Licensing and provisioning of F5 modules such as LTM, GTM, VCMP (Virtual Cluster Multi Processing).
- Extensively worked on code upgrades from v11.5.3 to v11.5.3 and downgrades from 12.0.0 to 11.5.4.
- Extensively worked on virtual F5 LTM module on VMware for application testing.
- Configured VCMP Host and created VCMP guests for Exchange and ACE migrations.
- Created a high availability feature between the VCMP guests for different VCMP hosts.
- Extensive knowledge in configuration via CLI (TMSH and advance shell).
- Good knowledge on basic iRules scripting and debugging.
- Creating custom profiles, health monitors, and also configuring SNAT pools, syslog and SNMP
- Implementation of major application services with the iApps templates.
- Extensive knowledge and experience regarding F5 BIG-IP LTM VIP configuration with health check.
- Extensive knowledge and experience with hosting SSL certificates on F5 platforms.
- Experience in managing the load balancers in a high-availability infrastructure.
- Solid understanding and experience in managing Data center LAN
- Must be able to demonstrate excellent troubleshooting and problem solving skills . Good communication skills
- Good understanding (Of L3 Level) of Switching & routing protocols, and products like : H3C Device, Alcatel Lucent DWDM, Checkpoint firewalls, F5 LoadBalacers, IPAM, Netscout Packet Capture and Flow Analyzer
- AWS Cloud exp
- Management of onsite vendors - During implementation activity and day after support.
- Escalation point for network implementation issues - Telco, Cabling, and Managed Service Vendor
- Analyze/solve application -related problems - Use advanced network troubleshooting techniques required to analyze and solve application-related problems within large geographically dispersed networks as needed.
- Analyze/solve advanced Switching/routing problems - Apply advanced network troubleshooting techniques required to analyze and solve protocol routing problems within large geographically dispersed networks.
- Analyze/solve application -related problems - Use advanced network troubleshooting techniques required to analyze and solve application-related problems within large geographically dispersed networks as needed.
- Configure network switches/VLANs/VTP - Implement features of each communication type in a large network. Implement features of a Layer 2 switch. Implement features of routers and VLANs. Identify differences between end-to-end and local VLANs. Establish guidelines for creating and deleting a VLAN in global mode.
- Configure virtual LANS/ trunk protocols - Configure virtual LANS (VLANS) and VLAN trunk protocols in a switched network.
- Knowledge in Switching & routing
- Cisco 3750X-48TS,Nexus 3548 ,C6880-X-LE ,C93240YC-FX2
- CATALYST WS-C3750E-48TD,CATALYST WS-C3750G-24TS-S,CATALYST, WS-C3750X-24T-S ,CATALYST WS-C3750X-48T-S,Cisco 3750X-24TS
- Load balancer , F5,
- BGIP 4000-LTM ,BIG-IP 1600 ,BIGIP 3600-LTM ,BIG-IP 4000
- WAN Optimizer
- CX7070 ,Riverbed Interceptor ,SLC 8000 ,Steelhead 1050-H,
- ITIL V3 Foundation Certification is desired Customer
- Utilizes good troubleshooting skills to quickly provide quality solutions for customer issues
- Provides timely updates to customers/team members
- Understands the criticality of cases and meets initial response time as defined in SLA.
- Analyzes performance against SLAs, proactively manages issues and ensures implementation of corrective action.
- Sets clear expectations and commitments during the investigative phase, through the resolution phase and follows through on commitments made Operational Excellence
- ITSM Process Compliance & Keeping all relevant documents up-to-date.
- Individual responsible for day-to-day delivery and management including customer relationship and overall one shared delivery team.
- Supporting system implementations and integrations, systems analysis and diagnosis, trouble-shooting, performance analysis and resolution.
- Problem Management: Ensure that problem tickets are created and reviewed periodically on a proactive basis.
- Responsible for keeping the project SharePoint portal/file share up-to-date.
- Documents the problem/resolution to allow for future reference in Knowledge Database
- Change Management: Prepare the Implementation and fallback plan for the changes .Ensure that the changes are tested before actual implementation.
- Participate in regular delivery audits
- Document and maintain the standard operation procedures for the project. Finance
- Responsible for helping to meet the cost of delivery targets as communicated to him by his Manager.
- Achieve in technical competency through continues improvement and automation for reduction in man efforts. People
- Co-operates and works well with others in the pursuit of team/project goals and effective inter personal behavior.
- Responsible for maintaining high employee satisfaction and employee morale
- Effective Verbal and Written communication
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