Information Technology
Full-Time
Heritage Hospitals
Overview
We are looking for a skilled and experienced IT Network Engineer to manage and maintain the organization's network infrastructure, system performance, and end-user support. The ideal candidate will have hands-on experience with LAN/WAN networks, Windows and macOS systems, enterprise tools, and advanced troubleshooting in a fast-paced environment.
Key Responsibilities:
- Manage and maintain network services including LAN/WAN, VLANs, Wi-Fi, and remote access technologies.
- Provide real-time troubleshooting for hardware, software, and network-related issues across the organization.
- Support email and collaboration platforms such as Microsoft Exchange, Office 365, and Google Workspace.
- Maintain an updated inventory of hardware/software licenses and handle procurement and renewal processes.
- Liaise with vendors for support, warranties, maintenance, and software/hardware upgrades.
- Install, configure, and support Windows and Mac systems, including Windows Server environments.
- Administer Active Directory, Group Policies, DNS, DHCP, and other domain services.
- Monitor, analyze, and optimize system and network performance for high availability and reliability.
- Develop and update network diagrams, technical documentation, and asset inventories.
- Implement and regularly test data backup solutions and disaster recovery procedures.
- Conduct IT onboarding for new users and train staff on IT security best practices and responsible system usage.
Required Skills & Qualifications:
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Minimum 5 years of experience in network and system administration, IT infrastructure management, and end-user support.
- Strong knowledge of network architecture, Windows Server administration, and Active Directory services.
- Hands-on experience with email systems, enterprise software suites, and remote support tools.
- Excellent troubleshooting, analytical, and communication skills.
- Ability to work independently as well as part of a cross-functional team.
- Certifications such as CCNA, MCSE, or CompTIA Network+ will be an advantage.
Desirable Attributes:
- Proactive and service-oriented mindset.
- Strong documentation and process discipline.
- Ability to manage time and priorities in a dynamic work environment.
- Familiarity with hospital IT systems or healthcare environment (preferred but not mandatory).
Job Type: Full-time
Work Location: In person
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