Overview
Job Requirements*
Must have-
Good written and verbal communication skills
Experience in creating detailed documents (SOP's, spreadsheets, flow & process diagrams)
Configuration and Maintaining Cisco Router and Switches
Experience with wireless technologies (Juniper MIST/Cisco Wireless preferred)
Experience in Monitoring Logs in Splunk
Experience and coordinating with Cisco TAC Engineers for Advance Troubleshooting
Experience with voice technologies desired
Network & Security configuration management
Technologies configuration & troubleshooting connectivity issues involving, VLAN, SDWAN, MPLS, Cradle-point, Broadband DIA, Wireless and OSPF, BGP, STP, EtherChannel protocols
Strong coordination experience in on-call support and bridge call handling
Strong L2 troubleshooting skills ac ross switches, routers, and wireless technologies
Key Responsibilities-
MPLS, BGP, STP, VLAN,BFD,CDP,LLDP,SDWAN,AP’s,OSPF Troubleshooting
WAN link health check, troubleshooting
Switch replacement, Switch stack configuration
Router replacement Vmanage Cisco SDWAN technologies
Manage wireless networks using Cisco and Juniper infrastructure, including controllers, Access Points (APs), and MIST Web GUI
Detailed validation of production environment changes and planned and unplanned interruptions
Performance monitoring of various applications and web services to maintain quality of service and network stability
Remote troubleshooting and resolution
Driving Major Incidents, Sending Priority Notification
RCA and solutioning of recurring network issues
Experience in attending P1 bridge calls for Global and E commerce issues.
Desired Candidate Profile