Information Technology
Full-Time
Corning Incorporated
Overview
Key Responsibilities
- Physically install and connect firewalls and other security appliances.
- Install the latest vendor-approved stable firmware on appliances.
- Monitor firewalls for up/down or issues, document, root cause analysis, reporting.
- Create virtual firewalls with appropriate configurations and policies.
- Configure remote access VPN and site-to-site VPN functionality.
- Configure firewall interfaces, network configurations, access control lists and policies, routing, remote access (VPN), and next-generation firewall feature sets implementing best practices.
- Integrate firewall with Camstar and other custom MES systems.
- Integrate firewall with Ivanti Pulse Secure and other Juniper products as required.
- Support out-of-band connectivity devices, and log collectors.
- Configure SIEM Integration.
- Create and manage firewall rulesets.
- Advanced troubleshooting on the full range of Juniper SRX and Palo Alto products.
- Collection, analysis, and change recommendations of configuration information to streamline support and minimize impact to manufacturing.
- Collection and initial analysis of packet trace information and recommend corrective actions based on the analysis.
- Consultation of technical documentation, bulletins, and release notes for known problems.
- Follow up on technical cases, including proper escalation and management of the case.
- Manage customer communications and expectations until the closure of each case, including vendor escalations, device RMA, and coordination support.
- Create or maintain standard operating procedures.
- Able to work after hours and/or be part of an on-call rotation.
- Bachelor’s degree in computer science, Software Engineering or related field, or an equivalent combination of training and experience is desirable.
- One year of Manufacturing or Operational Technology experience.
- Senior role: MUST HAVE 5+ years of Juniper and Palo Alto experience, including but not limited to Juniper SPACE/Security Director, Junos SPACE Essentials, Junos SPACE – Security Director, Ivanti/Pulse PPS, License Manager, and Client Pulse Policy Secure. PCNSE certification.
- Experience in a technical support role in a networking/security company or equivalent education Strong understanding of TCP/IP, routing protocols, L2/L3 switches Experience with security products firewalls, IPSec, IDS/IPS, Anti-Spam, virus scanning Extensive working knowledge of Windows, UNIX, or Linux J
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