Hyderabad, Telangana, India
Information Technology
Full-Time
Nusyn Digital Solutions Pvt Ltd.
Overview
Description
Job role : Technical Support Engineer L1
Exp : 2-3 years
Location : Bangalore
About The Role
We are seeking a proactive and technically sound Technical Support Engineer (L1) to provide remote assistance for software installation, troubleshooting, and client coordination.
The ideal candidate will have strong communication skills in English and Hindi, with additional proficiency in Tamil or Bengali being a major advantage.
Key Responsibilities
Job role : Technical Support Engineer L1
Exp : 2-3 years
Location : Bangalore
About The Role
We are seeking a proactive and technically sound Technical Support Engineer (L1) to provide remote assistance for software installation, troubleshooting, and client coordination.
The ideal candidate will have strong communication skills in English and Hindi, with additional proficiency in Tamil or Bengali being a major advantage.
Key Responsibilities
- Provide remote technical support to site engineers for software installation, configuration, and troubleshooting across multiple client locations in India.
- Coordinate with clients and internal technical teams to ensure seamless deployment and quick issue resolution.
- Maintain accurate documentation of configurations, troubleshooting steps, and resolutions.
- Communicate effectively in Hindi and English; proficiency in Tamil or Bengali will be an added advantage.
- Collaborate with the development team to report software bugs and follow up on fixes or updates.
- Assist in setting up and maintaining network configurations, including IP setup, firewall adjustments, and connectivity troubleshooting.
- Bachelors degree in Computer Science, Information Technology, or a related field.
- 2- 3 years of experience in technical support or software implementation.
- Fundamental knowledge of software testing principles and practices.
- Basic understanding of Java, XML, and JSON.
- Familiarity with networking concepts (IP configuration, firewall, LAN/WAN).
- Excellent communication, coordination, and documentation skills.
- Fluency in English and Hindi; knowledge of Tamil and Bengali is highly preferred.
- Opportunity to work on diverse projects across India.
- Collaborative and growth-oriented work environment.
- Exposure to client interactions and real-time problem-solving.
Similar Jobs
View All
2 Hours ago
Cloud Security Engineer
Information Technology
- 1000000 - 1500000 INR - Annual
- 3 - 5 Yrs
- Hyderabad
About The Role : Cloud Security Engineer
Experience : 3 - 5 yrs
We are looking for a Cloud Security Engineer responsible for designing, developing, and implementing secure cloud solutions across enterprise-scale environments.
Key Responsibilit...
2 Hours ago
Senior Machine Learning
Information Technology
- 30 - 35 INR - Annual
- 4 - 7 Yrs
- Bengaluru
Senior Machine Learning
Short Summary:
4-5 years of exp with end to end ownership (stakeholder mgmt. etc.) and involved in Production deployment with core ML expertise (computer vision, NLP, Predictive maintain, statistics)
Look for candidates...
2 Hours ago
SDET
Insurance
- 2000000 - 2500000 INR - Annual
- 3 - 6 Yrs
- Mumbai
About the Role
We are looking for a QA Engineer with strong expertise in both manual and automation testing to join our team in Mumbai. The ideal candidate should have solid experience in API, Web, and Mobile App testing, along with exposure to p...
3 Hours ago
Engineering Manager - Search
Internet
- 8 - 13 Yrs
- Bengaluru
About the role As the Engineering Manager – eCommerce Search Experience, you will lead a team of talented engineers responsible for building and optimizing intelligent product discovery platform. You’ll shape how scientists,lab managers find products...
3 Hours ago
Devops Cloud Engineer
Information Technology
- 3000000 - 3500000 INR - Monthly
- 7 - 14 Yrs
- Mumbai
Minimum Experience/Training Required:
• At least 7 years of relevant experience, with a strong track record in deploying solutions/applications on AWS cloud environment
• Proven ability to work across structured, semi-structured, and unstructured d...
3 Hours ago
Lead /Senior Java Developer
Internet
- 1800000 - 2800000 INR - Monthly
- 5 - 12 Yrs
- Mumbai, Bangalore, New Delhi, Gurgaon / Gurugram, Hyderabad, Pune
Job Description:
• 6+ years experience in web and stand-alone application design & development with Java/JEE technologies.
• Strong experience on OOPS, Data Structures, Algorithms and Multithreading.
• Excellent understanding and practical experie...
1 Day ago
Embedded C/C++ Developer
Information Technology
- 2000000 - 4500000 INR - Annual
- 4 - 12 Yrs
- Pune
About the Client:
The company has been a global leader in delivering cutting-edge in-flight entertainment and connectivity (IFEC) solutions for over 40 years.
Synopsis:
We’re looking for an Embedded C/C++ Engineer with 5–13 years of hands-on...
1 Day ago
SDE II Rust and C++ Developer
Information Technology
- 19 - 20 INR - Annual
- 4 - 7 Yrs
- Pune
About the Client :
A Global Leader in In-Flight Entertainment & Connectivity Solutions
About the Role :
Software Development Engineer 2 (Rust Engineer)
Location: Pune - Hinjiwadi Phase 1 (Work from Office)
Experience: 4–7 Years
We’re loo...
Talk to us
Feel free to call, email, or hit us up on our social media accounts.
Email
info@antaltechjobs.in