Pega Business Analyst -Tech Ops

Summary about Organization A career in our Advisory Acceleration Center is the natural extension of PwC’s leading global delivery capabilities. The team consists of highly skilled resources that can assist in the areas of helping clients transform their business by adopting technology using bespoke strategy, operating model, processes and planning. You’ll be at the forefront of helping organizations around the globe adopt innovative technology solutions that optimize business processes or enable scalable technology. Our team helps organizations transform their IT infrastructure, modernize applications and data management to help shape the future of business. An essential and strategic part of Advisory's multi-sourced, multi-geography Global Delivery Model, the Acceleration Centers are a dynamic, rapidly growing component of our business. The teams out of these Centers have achieved remarkable results in process quality and delivery capability, resulting in a loyal customer base and a reputation for excellence.

Skills & Qualifications

• B.E/B.Tech (Electronics, Electronics & Telecommunications, Comp. Science)/MCA with a minimum of 5 years of experience.
• Minimum of 5 years of experience working with the Pega platform, analyzing, designing, and creating business requirements and specifications in the Pega application.
• Strong understanding of Pega platform, including case management, decisioning, and integration capabilities.
• Work closely with business stakeholders, technical teams, and end-users to translate business requirements into efficient, scalable, and functional solutions within the Pega platform.
• Analyze business processes and identify opportunities for Pega-based automation and optimization.
• Develop Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), and User Stories.
• Collaborate with development and business teams to define clear and testable acceptance criteria.
• Provide comprehensive test coverage to ensure the quality of software releases. Actively participate in Agile ceremonies, including sprint planning, stand-ups, and retrospectives.
• Identify and report bugs, and validate fixes in a detailed and structured manner
• Certified Pega Business Architect certification required.
• Experience with tools such as JIRA, Confluence, Visio, etc.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels.
• Should cross skill and cross train as per the business requirements.
  
  

Work location:

• Applicant should be willing to work from Hyderabad/Bengaluru (Bangalore) locations.
• Applicant should be willing to work in second shift (2pm – 11pm).
  
  

Certification Preferred

• Pega Certified Senior System Architect
• Any other low code / BPM certifications