Overview
SummaryPosition Summary
Senior Analyst - ITS Quality Assurance - Deloitte Support Services India Private Limited
The Quality Assurance is a team within Information Technology Services servicing both internal and external facing business units for Deloitte Australia.
Work you’ll do
As a part this team, you will:
- Work as a Senior Analyst in the ITS QA Team and support Deloitte Australia.
- Comprehensive knowledge of functional and non-functional testing.
- Work closely with Functional Testing, Automation Testing, and Application/En gineering teams.
- Design performance test strategy, approach, and success criteria for enterprise applications based on requirements and non-functional needs.
- Prepare workload models and design performance test plans, scenarios, and scripts.
- Execute performance tests (e.g., load, stress, spike, e ndurance/soak) and manage test cycles/campaig ns as required.
- Monitor test execution and environments; identify and analyze performance bottlenecks.
- Perform performance engineering activities and validate performance improvements/f ixes.
- Effectively interpret performance test results (metrics, logs, dashboards) and read graphs to derive insights.
- Produce performance test reports with clear findings, risks, and recommendation s.
- Communicate progress and issues through regular status reports and appropriate escalation to the Test Lead/Manager.
- Collaborate with business and application teams to improve system performance and reliability.
- Assume primary responsibility as the Performance Testing SPOC (Single Point of Contact) for assigned projects/appli cations.
- Coordinate with other team members and monitor delivery progress.
- Attend and chair (where required) team and business meetings; present testing outcomes and quality status to senior stakeholders.
- Maintain a flexible approach to work schedule to meet testing cycles, which may involve working outside core hours/days.
- Ensure project deliverables are met and delivered on time for each project and test phase; escalate slippage where appropriate.
- Support additional project testing tasks as assigned by the Test Manager.
- Undertake ad-hoc duties as outlined by the Test Manager.
- Demonstrate the ability to deliver independently without significant senior support/escala tion.
- Build rapport with senior stakeholders to broaden and strengthen relationships.
- Drive and contribute to a positive and constructive team culture.
- Share knowledge and implement improvement opportunities from lessons learned.
Work Location: Hyderabad
Shift Timings: 06.30 AM to 03.30 PM
The team
The Test Management Office (TMO) part of the ITS Quality Assurance team, delivers testing services to ITS and the wider Deloitte business. We are a dedicated team with a core competency in testing, test management, operational processes to support testing, and supporting tools and technologies. Our services include Project Delivery, Test Management and Operations & Governance
Qualifications
Required:
- Minimum of 3 years of experience in performance testing/perfor mance engineering for enterprise applications.
- Strong experience in end-to-end performance testing, including requirement analysis, workload modeling, test plan preparation, scripting, execution, monitoring, bottleneck i dentification, and report generation.
- Competent in creating performance test strategy, performance test plans, and test scenarios.
- Experience managing performance test execution cycles and coordinating deliverables across stakeholders.
- Expert hands-on experience with LoadRunner (v12.5+), including installation/c onfiguration and scripting.
- Strong experience creating/debug ging LoadRunner scripts, including manual correlation, parameterizati on, and decision logic/custom code.
- Strong understanding of web technologies and scripting concepts (Java, Regular Expressions; exposure to C scripting is a plus if applicable to tool usage).
- Experience identifying performance bottlenecks using monitoring tools (e.g., Newrelic, AWS CloudWatch ,Dynatrace).
- Experience with performance testing across multiple protocols (HTTP/HTML, TruClient Protocol, REST, SOAP, database, etc.).
- Detailed knowledge of performance engineering concepts and tuning/fine-tu ning collaboration with engineering teams.
- Ability to accurately model application usage and business processes into realistic performance scenarios.
- Experience providing in-depth analysis on the performance of web applications and APIs, including clear recommendation s.
- Working knowledge of SDLC (Software Development Life Cycle), STLC (Software Testing Life Cycle), and defect lifecycle processes.
- Experience working alongside BAs (Business Analysts), PMs (Project Managers), and development teams.
- Strong multitasking and time management skills; ability to manage competing priorities within tight timeframes.
- Strong interpersonal and communication skills (oral, written, and listening).
- S elf-motivated, proactive, and able to work both autonomously and within a team.
- Ability to recognize when to escalate and to the appropriate stakeholders.
- High degree of professionalis m and strong organizational skills.
- Ability to operate in a rapidly changing environment; demonstrated flexibility in approach and attitude.
Good to have:
- Automation testing exposure (e.g., Katalon) and ability to collaborate with automation testing teams.
- SQL experience for troubleshootin g and data validation.
- Experience working in Agile delivery teams and participating in ceremonies and iterative planning.
- Exposure to integration technologies (web services/APIs) and monitoring tools (application/i nfrastructure) where applicable.
- Nice to have exposure to generative AI (GenAI) in testing.
Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients’ most complex challenges. This makes Deloitte one of the most rewarding places to work.
Professional development
At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .
Benefits To Help You Thrive
At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Requisition code: 324942