Principal Cloud Engineer

Company Overview

With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.

At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.

Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you.

Responsible for UKG’s data network infrastructure including but not limited to routers, switches, firewalls, network taps, tools, and load balancers(both physical and virtual) and public cloud networking.
Provide sound problem determination and resolution, document methodologies, thorough knowledge of data network management, execute hardware and software installations, and performance tuning and recovery
Improve, innovate, and create enhancements to existing processes and policies
Procure, track and renew SSL certificates issued by Trusted CAs
Provide and maintain clear, consistent, and accurate documentation of network topologies and standards, including documentation of ISO and other related standards and/or regulatory compliance
Availability for on-call rotation and work on projects outside normal working hours
Responsible to work on project tasks related to provisioning, break-fix, enhancement and new initiatives along with maintaining, troubleshooting, and supporting all migration and changes to the environments
Troubleshoot network issues using packet analysis tools and other standard network tools and would be expected to coordinate with domain architects as per the requirement.
Follow routine operational tasks such as device backups, code management, configuration compliance, reporting, environmental and performance management while adhering to security policies
Perform all tasks within security, governance, and compliance standards and guidelines
Responsible for coordination with product and business stakeholders to understand the requirements from network perspective and plan the implementation accordingly.

Minimum of 8 years of technical network engineering experience
Hands on experience of minimum 3 years on Public Cloud (GCP, Azure, AWS) is necessary
Hands on experience on IaC Tools (Terraform, Ansible) is necessary
Previous work experience of following change management procedures and maintaining a highly available infrastructure
Experience working in a distributed multi-data centre SaaS environment.
Experience with Cisco Technologies
Experience with Juniper Technologies
Experience with F5 Technologies
Knowledge of routing concepts and protocols (RIP, EIGRP, IGRP, OSPF, BGP, HSRP, VRRP, route redistribution etc.)
Knowledge of SSL management and certificate expiration dates
LAN switching Internetworking to include VLANS, spanning tree, trunking, port aggregation, and segmentation
Experience of working on Next Generation Firewalls(Fortinet, Palo Alto etc.)
Experience and knowledge working with tunnelling technologies including IPSEC and SSL VPNs and GRE tunnelling
Must understand load balancing strategies/ techniques, expertise in application switching/traffic management, knowledge of persistence and SSL certificates
Experience with protocol analysers and related network diagnostic tools
Experience in Network management and monitoring systems
Microsoft Windows general internetworking and troubleshooting knowledge
Experience working in support of WAN connectivity and internet service providers
Knowledge of Infrastructure security aspects would be beneficial
Knowledge of the Agile ways of working would be beneficial

Preferred Qualifications/Skills:
CCNA, CCNP, JNCIA, JNCIS, Public Cloud certifications a plus
Self-motivated and capable of working effectively without supervision
Exceptional written & communication skills
Strong organizational skills
Problem-solving expertise
Multi-tasking abilities
Detail oriented

Where we’re going

UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com