Principal Cloud Ops Engineer

• Ensure high availability of production environments by monitoring performance metrics and implementing corrective actions when necessary.
• Ensure that cloud infrastructure adheres to industry best practices for security, including encryption, identity, and access management (IAM), and monitoring.
• Monitor cloud usage and optimize resource allocation to control cloud spending.
• Hands-on experience in distributed software monitoring, application performance monitoring & its visual representation
• Provide detailed guidance and support to teams in application vulnerability remediation.
• Incident Management: Lead incident response efforts, diagnose root causes, and implement long-term solutions to prevent recurrence. Ensure effective communication during outages.
• Troubleshooting and Root Cause Analysis: To investigate and resolve incidents quickly during crisis situations, performing root cause analysis to prevent recurrence.
• Work closely with the team in building a knowledge base publishing a collection of documentation that typically includes answers to frequently asked questions by customers.

As a Principal Cloud Ops Engineer, you will be responsible for overseeing the deployment, maintenance, and optimization of cloud infrastructure. You will collaborate with cross-functional teams to ensure the security, availability, and performance of cloud services, drive automation initiatives, and resolve complex operational issues. This role requires a good understanding of cloud platforms (AWS/ Azure/GCP), infrastructure as code (IaC), PowerShell, Kubernetes and Cloud monitoring solutions to deliver scalable and reliable systems.

Hexagon is the global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications.
Our technologies are shaping production and people related ecosystems to become increasingly connected and autonomous – ensuring a scalable, sustainable future.
Hexagon (Nasdaq Stockholm: HEXA B) has approximately 24,500 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at hexagon.com and follow us @HexagonAB.

Hexagon’s R&D Centre in India

Hexagon’s R&D Center in India is the single largest R&D hub for the company globally. Over 2,100 talented engineers and developers create innovation from this center that powers Hexagon's products and solutions.

It was established with Hexagon’s acquisition of Intergraph, the first IT MNC in Hyderabad and has now grown to deliver innovations and create solutions for all business lines of Hexagon including Asset Lifecycle Intelligence, Safety Infrastructure & Geospatial, Geosystems, Mining, Manufacturing Intelligence and Autonomous Solutions. It also hosts a few dedicated services teams for global implementation of Hexagon's products.

Hexagon is undergoing a global reorganization, resulting in the formation of two separate entities: core Hexagon and NewCo (a placeholder for internal communication). This job opening is for the role at NewCo in India comprising of 1650 colleagues. With the proposed split, NewCo globally will have 5,000 employees with a 1+ B€ annual revenue.

Safety, Infrastructure & Geospatial: Making the world's critical services and infrastructure more resilient and sustainable.

At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcome—as an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.

Respect is the cornerstone of how we operate, so speak up and be yourself. You are valued here.