Information Technology
Full-Time
Genpact
Overview
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Principal Consultant, Business Analyst
In this role, Business Analyst will be responsible for gathering and documenting business requirements and assisting in the analysis and design of laboratory workflows and procedures.
Responsibilities
Process Mapping: Analyze and map current business processes to identify areas for improvement and automation.
Business Process Re-engineering: Re-engineer business processes to enhance efficiency, effectiveness, and productivity.
Requirements Gathering: Elicit, document, and manage business and technical requirements from stakeholders to ensure clear understanding and alignment.
Automation Opportunity Evaluation: Assess and identify opportunities for automation within business processes, and develop business cases to support automation initiatives.
Change Management: Lead change management efforts to ensure smooth implementation and adoption of new processes and automation solutions.
Stakeholder Engagement: Collaborate with stakeholders at all levels to ensure their needs are understood and addressed, and to secure buy-in for process improvements and automation initiatives.
Documentation: Maintain comprehensive documentation of business processes, requirements, and changes to ensure transparency and traceability.
Continuous Improvement: Stay up-to-date with industry trends and best practices to continuously improve business analysis and process re-engineering methodologies.
Qualifications we seek in you!
Minimum Qualifications
Proven experience in business analysis, process mapping, and business process re-engineering.
Strong skills in requirements gathering and documentation.
Ability to evaluate and identify automation opportunities within business processes.
Experience with change management and stakeholder engagement.
Excellent analytical, problem-solving, and communication skills.
Ability to manage multiple tasks and projects in a fast-paced environment.
Preferred Qualifications
BE/ B tech. / MCA / MSc. / BSc.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
JobPrincipal Consultant
Primary LocationIndia-Noida
ScheduleFull-time
Education LevelBachelor's / Graduation / Equivalent
Job PostingJun 9, 2025, 8:33:00 AM
Unposting DateOngoing
Master Skills ListDigital
Job CategoryFull Time
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