Principal Software Engineer - AWS

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Builds and maintains tools for deployment, monitoring and operations as well as troubleshoots and resolves issues within AWS environments, including network, storage, and compute-related problems
• Automate routine operational tasks, ensuring efficiency and reliability in day-to-day operations
• Monitor system performance, network, and application logs to detect potential issues and ensure in maintaining 100% health of AWS infrastructure
• Implement security best practices (like managing permissions and encryption) to keep data safe and control who can access resources
• Set up alerts and dashboards to monitor system performance and generate reports to track usage and costs
• Expertise in System Manager for patch management and handling vulnerabilities
• Engage with AWS support and other third-party vendors when necessary to resolve critical incidents
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• 10+ years of hands-on experience with AWS Infra and services including Amazon Connect , Lambda, CloudWatch and Kinesis
• Hands on Experience in IOC tool : Terraform ( in terms of writing Terraform scripts and Command Line)
• Solid experience in CI/CD pipelines and integration with in GitHub and Jenkins
• Experience in designing/integrating REST APIs with third-party services
• Solid knowledge of cloud security practices and AWS IAM roles/policies
• Solid understanding of serverless architecture and event-driven programming

Preferred Qualifications:

• Knowledge of programming in Python
• Familiarity of Telecom domain or contact center Operation setup including call routing, IVR systems and Agent Softphone
• Proven automation of deployments/ packages using Ansible

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.