Procurement Coupa Business Analyst / Ops Improvement Analyst

Overview

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role of Ops Improvement Analyst

Key Responsibilities

• Work with Global Procurement Change and Innovation to define, assess and understand requirements aligned to the strategic outcomes of project.
• Supporting the definition of high-level requirements for any programme of work
• Support requirements life cycle management/solution design.
• Support the programme management with impact assessment for change requests.
• Responsibility for documenting detailed requirements.
• Always acts in the HSBC’s best interests and willing to openly discuss potentially difficult topics
• Work closely with project team and delivery stakeholders to ensure smooth change delivery.
• Support of Change Management activities such as early change planning and audience analysis through to designing and delivering change interventions (e.g., communications, training, support, organization alignment).
• Establish relationships with key project stakeholders.
• Creation of end-to-end process maps supporting requirements
• Other supporting activities within the Programme as required
• Analyst role is heavily business focused, it is not an IT role.
• Follow HSBC Change Framework within the project.
• Acts as a role model to create and maintain a collaborative team environment which supports and encourages the professionalism and development of our teams.
• An ambassador for the Project Execution brand.
• Understand procurement data, perform analytics and understand how it flows within Procurement systems.
  
  

To be successful in this role you should meet the following requirements

• Bachelor’s degree (or demonstrable experience) in Information Technology, Computer Science, or a related field.
• 8+ Years minimum experience required
• Experience in gathering requirements, business analysis and/or conducting design activity
• Experience analysing and documenting business processes
• Business Analysis skills gained in financial services environment
• Experience in change initiatives and an understanding of the full project life cycle
• Strong business requirements and process analysis skills
• Process mapping tools experience
• Excellent confidence in using MS products including
• MS Excel,
• MS Visio,
• MS PowerPoint
• Exposure to change implementation techniques and approaches
  
  

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India.