Production Support/Senior Software Engineer

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Consultant Specialist.

In this role, you will:

• Work on the change request from scratch – Requirement Gathering, Analysis, Design, Code Development, Unit testing. Ensure the resolution within defined SLA’s and adhere to client or project specific quality and documentation standards as part of project execution.
• Communicate and collaborate with a co-located and distributed team of developers, QA engineers, and tech leads to resolve issues and provide status updates.
• Strong adherence to the AGILE method and standards and applying them to all deliverables. Control of issues, risks, assumptions, and timelines. Support UAT (User Acceptance Testing).
• Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.
• Understand overall functional and non-functional requirements, IT and business priorities and success measures to adopt appropriate solutions design. Ensure all relevant architecture governance, policy and standards are met.
• Maintain HSBC internal control standards, implement and observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring.
• Maintain and ensure due observance of HSBC Internal Control Standards, including the timely implementation of recommendations made by internal / external auditors and external regulators.
• Ensure awareness of compliance requirements and implementation of Group Compliance Policy. Maintain awareness of operational risk including its identification, assessment, mitigation and control. Evaluate, recommend, and implement software development methods/tools.

To be successful in this role, you should meet the following requirements:

• A minimum of 7+ years’ IT software development experiences on ETL tools, Data Warehousing, Shell programming, Control-M job design & deployment experience. Knowledge of Db2 database is a must.
• Strong experience in DevOps tools such as Git, Jenkins, Nexus, Maven or equivalent and can help on CICD implementation.
• Ability of working in production support role in L1/L2/L3 manner.
• Strong work ethic and team player experienced working with Scrum/Agile development methodologies.
• Proven analytical and problem-solving skills, with visionary view to drive his / her responsible systems direction.
• Embrace and champion changes, willing to take ownership and able to drive initiatives independently.
• Customer/stakeholder focus: Ability to build strong relationships with Application teams, cross functional IT and global/local IT teams.
• Good leadership and teamwork skills - Works collaboratively in an agile environment with Stakeholders to deliver the solution. Must be proactive, open-minded and not bounded by status quo.
• Experience on other platforms like IBM mainframe or Google Cloud Platform is a plus.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India