QA Engineer - Automation Testing

Kore.ai is a pioneering force in enterprise AI transformation, empowering organizations through our comprehensive agentic AI platform. With innovative offerings across "AI for Service," "AI for Work," and "AI for Process," we're enabling over 400+ Global 2000 companies to fundamentally reimagine their operations, customer experiences and employee productivity.

Our end-to-end platform enables enterprises to build, deploy, manage, monitor, and continuously improve agentic applications at scale. We've automated over 1 billion interactions every year with voice and digital AI in customer service, and transformed employee experiences for tens of thousands of employees through productivity and AI-driven workflow automation.

Recognized as a leader by Gartner, Forrester, IDC, ISG, and Everest, Kore.ai has secured Series D funding of $150M, including strategic investment from NVIDIA to drive Enterprise AI innovation. Founded in 2014 and headquartered in Florida, we maintain a global presence with offices in India, UK, Germany, Korea, and Japan.

You can find full press coverage at https://kore.ai/press/

JOB DESRIPTION

• Working knowledge of Web Service Concepts, Java script and/or Java, JSON/XML
• Proficient in using tools like Postman or similar
• Ability to design and maintain test automation frameworks and develop automated test scripts.
• Proficient in test automation tools such as Selenium or Karate framework or similar.
• Strong background and experience on manual testing concepts, methodologies, SDLC models.
  
  

Responsibilities

• Analyze application/testing requirements, implement automation solutions for automated testing of applications/products.
• R&D on any tool if required and should be able to try to get hands-on
• Design, Develop, Maintain and Execute automation scripts.
• Build and maintain automation frameworks/libraries, tools interfaces.
• Analyze execution results, Produce reports on automated executions.
• Engage with program/project managers, business analysts, developers, testers, and product owners to ensure that all test automation activities occur in a timely fashion.
• Hands-on experience on Selenium or API automation.
• Experience working in an Agile, Incremental & Iterative, Scrum environment.
• Experience in using TDD/BDD frameworks like Cucumber/Karate/jBehave/Specflow. (anyone).
• Proven experience in all aspects of integration, functional, and regression testing.
• Ability to identify gaps in the testing process, suggest/implement improvements.
• Ability to think out of the box, adapt, and implement innovative solutions.
• Strong problem solving, logical and analytical skills.
• Communicating with Development Team & other relevant teams for Defect resolution
• Providing Test Results and other inputs for creating Test Report and Test Sign off documentation.
  
  

Experience Required

• Overall, 2+ years of experience in Testing Applications and desktop Web/Enterprise Applications.
  
  

Must Have Skills

• Selenium or Karate, Java, Cucumber, Jenkins, DataBase, API Testing (Manual)
• Knowledge of revision control software (ex. SVN, Git, etc.)
  
  

EDUCATION QUALIFICATION

• Bachelor’s in engineering or Master’s in computer applications
  
  

Why Join Us?

At Kore.ai, you won't be maintaining quality for conventional software—you'll be defining what quality means for an entirely new category of platform technology that enables enterprise-scale agentic applications. Your work will directly influence how the world's leading organizations build, deploy, and trust AI systems, establishing standards that could transform the industry.

Join us in building not just a better platform, but the frameworks that ensure enterprise