Hyderabad, Telangana, India
Information Technology
Full-Time
EXL
Overview
Required Skills & ExperienceTechnical Skills
- 5–8 years of experience in software testing.
- Hands-on experience in GenAI / LLM testing, prompt validation, response evaluation, and guardrail testing.
- Strong experience in VoiceAI systems, ASR/TTS validation, voice bot testing, and multimodal testing.
- Proven experience in Telephony and IVR testing—SIP, call flows, routing, voice apps, VXML, CCaaS platforms.
- Experience with API testing tools (Postman, REST Assured), log analysis, and debugging.
- Good understanding of automation frameworks and scripting languages (Python, Java, or similar).
Soft Skills
- Strong communication and analytical skills.
- Ability to work with cross-functional teams.
- Self-driven, detail-oriented, and capable of working in fast-paced environments.
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