QA Engineer II

Overview

We are looking for a talented SD Engineers to join our innovative team. The ideal candidate will have a strong background in quality assurance across various IT business systems, including but not limited to Salesforce and NetSuite. This role requires a comprehensive understanding of automation testing, with proficiency in tools such as Java, Selenium, Jira, and Gearset. A proactive approach to quality assurance, combined with excellent communication skills and a collaborative mindset, is essential for success in this position.

Why Join Our Team?

Join us for the opportunity, stay and thrive because of the culture and community. Mimecasters take pride in building high performing teams that embody the Mimecast Way, a code of values that guide how we operate and enable our collective success.

What You’ll Do

• Support the QA process for projects involving our business systems, ensuring seamless integration and functionality.
• Develop, maintain, and execute detailed test plans, test cases, and automated scripts for a variety of applications.
• Coordinate end-to-end testing activities for customizations, APIs, and integrations across different platforms.
• Identify, document, and track defects, working closely with developers and stakeholders to facilitate timely resolutions.
• Ensure compliance with established QA standards, best practices, and business requirements across all systems.
• Collaborate with business analysts, developers, and project managers to gather requirements and define testing needs.
• Provide quality consulting and drive the delivery of testing efforts across projects.
• Champion Quality Engineering principles within the team, promoting a culture of quality and continuous improvement.
• Mentor and support junior team members to enhance their skills and professional growth.
• Develop and maintain robust QA frameworks that support various testing methodologies.
• Design and execute comprehensive test strategies, plans, and scripts for functional, regression, and integration testing.
• Conduct non-functional and negative testing to ensure thorough coverage and system resilience.
• Perform data testing to validate data integrity and accuracy across integrated systems.
• Execute API testing to assess the functionality, reliability, and performance of various endpoints.
• Manage and track defects using Jira, ensuring meticulous documentation and prompt resolution.
• Contribute to the planning, estimation, and refinement of user stories, epics, and design changes as part of an Agile Scrum team.
• Refine acceptance criteria into testable units and convert them into efficient and reliable automated tests.
• Integrate automated tests with CI/CD pipelines, ensuring successful automation as part of our standard build process.
• Report, reproduce, and assist in resolving defects, focusing on troubleshooting, root cause analysis, and preventing future issues.
• Participate in design and code reviews for both product and test code to ensure quality standards are met.
  
  

• A minimum of 3 years of hands-on experience in Quality Assurance.
• Strong experience in testing ERP and CRM systems, including Salesforce and NetSuite.
• Proficiency with test management tools, such as Zephyr.
• Familiarity with automation frameworks and tools (e.g., Selenium, Provar, Virtuoso or similar).
• Excellent problem-solving, communication, and leadership skills.
• Clear understanding of risk management through various testing methodologies, including negative testing, boundary testing, and performance testing.
• Strong analytical and problem-solving abilities.
• Exceptional communication and interpersonal skills.
• Demonstratable ability to work effectively in a collaborative team environment, mentoring junior team members and contributing to a positive team culture
• Strong communication skills with experience in effectively communicating and providing demo on technical concepts
• Experience in troubleshooting and debugging issues
• Good to have experience in software security, security reviews and secure coding practices
  
  

Join us to accelerate your career while working with cutting-edge technologies and contributing to impactful projects for our customers. You will be immersed in a dynamic environment that recognizes and celebrates your achievements.

Mimecast offers formal and, on the job, learning opportunities, maintains a comprehensive benefits package that helps our employees and their family members to sustain a healthy lifestyle, and importantly - working in cross functional teams to build your knowledge!

Our Hybrid Model: We provide you with the flexibility to live balanced, healthy lives through our hybrid working model that champions both collaborative teamwork and individual flexibility. Employees are expected to come to the office at least two days per week because working together in person:

• Fosters a culture of collaboration, communication, performance and learning
• Drives innovation and creativity within and between teams
• Introduces employees to priorities outside of their immediate realm
• Ensures important interpersonal relationships and connections with one another and our community!
  
  

Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.

We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.

We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.

Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.