Bangalore, Karnataka, India
Information Technology
Full-Time
Redian Software Global
Overview
Job Summary
We are looking for an experienced and proactive Zoho Lead who can take ownership of the end-to-end implementation, customization, and optimization of various Zoho applications.
Responsibilities
The ideal candidate should have a strong background in Zoho CRM and Zoho One suite, with experience leading teams and working closely with cross-functional Responsibilities :
We are looking for an experienced and proactive Zoho Lead who can take ownership of the end-to-end implementation, customization, and optimization of various Zoho applications.
Responsibilities
The ideal candidate should have a strong background in Zoho CRM and Zoho One suite, with experience leading teams and working closely with cross-functional Responsibilities :
- Lead and manage end-to-end implementation of Zoho applications (CRM, Creator, Books, Desk, Campaigns, People, Projects, etc.)
- Gather requirements from business stakeholders and translate them into technical specifications.
- Customize modules, workflows, automations, and dashboards within Zoho apps.
- Integrate Zoho with third-party platforms using APIs and custom scripts (Deluge).
- Troubleshoot system issues and provide ongoing support and enhancements.
- Create and maintain documentation for system configurations and changes.
- Provide training and support to internal users and junior Zoho developers.
- Stay updated on new Zoho features and best practices to ensure maximum Skills & Qualifications :
- 5+ years of hands-on experience with Zoho products, especially Zoho CRM and Zoho One Suite.
- Expertise in Deluge scripting and Zoho Creator for custom app development.
- Proven experience in Zoho API integrations with third-party tools.
- Strong understanding of business processes in Sales, Marketing, Finance, and HR.
- Ability to lead and manage a small team of Zoho developers or consultants.
- Strong communication and stakeholder management Qualifications :
- Zoho certifications (Zoho CRM Certified Consultant, etc.)
- Experience with Zoho Analytics and BI tools.
- Knowledge of web technologies (HTML, CSS, JavaScript) is a plus.
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