Free cookie consent management tool by TermsFeed Sales IT Support | Antal Tech Jobs
Back to Jobs
10 Weeks ago

Sales IT Support

decor
Bangalore, Karnataka, India
Information Technology
Vexil Infotech private Limited

Overview

Sales IT Support

About Company
Vexil Infotech Private Limited is a leading software development company headquartered in Lucknow, India. The company designs, develops, customizes, and implements innovative software solutions to streamline complex business processes or replace high-maintenance legacy applications. Vexil Infotech helps NBFC and other finance industry leaders remain attentive and responsive to the needs of their clients.

Position: IT Support
Experience: 2+ years
Location: Pune (First 6 months Work From Home)
Job Type: Full-time

Job Description:

- Responsible for serving as the primary liaison between the client and the system or application.

- Committed to delivering high-quality service and utilizing strong communication skills to ensure the smooth operation of our state-of-the-art systems.

- Ability to accurately identify client issues, interpret them, and propose solutions based on in-depth product knowledge.

Required skills:

- Proficiency in Financial Applications and Service Desk Voice Support

- Excellent English communication

- 0-2 years of experience

- Educational Qualification: MCA/B-Tech/B.Com/MBA-Finanace/M.com

Roles & Responsibilities:

- Providing clients with service desk voice support, utilizing deep product knowledge to resolve issues.

- Managing service desk operations and ensuring high system performance while effectively communicating with clients.

- Interpreting and formulating resolutions for client issues, leveraging strong communication skills and product expertise.

- Collaborating with cross-functional teams to ensure timely issue resolution.

Professional & Technical Skills:

- Required Skills: Service Desk Voice Support, Service Desk Management

- Solid understanding of IT operations and support processes.

- Experience with incident management and problem management processes. - Excellent communication and interpersonal skills.

- Ability to work effectively in a team environment.

Job Type: Full-time

Shift:

  • Day shift

Experience:

  • Communication skills: 1 year (Required)
  • total work: 2 years (Required)
  • IT support: 2 years (Required)
  • Sales: 2 years (Required)

Work Location: Remote

Share job
Similar Jobs
View All
1 Day ago
TrueFan - Senior Machine Learning Engineer
Information Technology
  • Thiruvananthapuram, Kerala, India
About UsTrueFan is at the forefront of AI-driven content generation, leveraging cutting-edge generative models to build next-generation products. Our mission is to redefine content generation space through advanced AI technologies, including deep ge...
decor
1 Day ago
Salesforce commerce cloud consultant
Information Technology
  • Thiruvananthapuram, Kerala, India
Salesforce Commerce Cloud consultant  5+ Years of Experience 6 to 12 months Mode - Remote 1.1LPM - 1.2LPM Max Key Responsibilities Translate business requirements into scalable Salesforce Service Cloud solutions, in collaboration with CAE's technic...
decor
1 Day ago
Cloud Infrastructure Engineer
Information Technology
  • Thiruvananthapuram, Kerala, India
DescriptionInvent the future with us. Recognized by Fast Company’s 2023 100 Best Workplaces for Innovators List, Ampere is a semiconductor design company for a new era, leading the future of computing with an innovative approach to CPU design focuse...
decor
1 Day ago
Devops Engineer- Intermetiate
Information Technology
  • Thiruvananthapuram, Kerala, India
BackJD: Dev ops Engineer:As a DevOps Specialist- should be able to take ownership of the entire DevOps process, including Automated CI/CD pipelines and deployment to production.They should also be comfortable with risk analysis and prioritization.Le...
decor
1 Day ago
Sr Data Scientist (London)
Information Technology
  • Thiruvananthapuram, Kerala, India
AryaXAI stands at the forefront of AI innovation, revolutionizing AI for mission-critical, highly regulated industries by building explainable, safe, and aligned systems that scale responsibly. Our mission is to create AI tools that empower research...
decor
1 Day ago
Software Test Engineer
Information Technology
  • Thiruvananthapuram, Kerala, India
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further att...
decor
1 Day ago
Software Developer 5 (Java Fullstack)
Information Technology
  • Thiruvananthapuram, Kerala, India
Job DescriptionBuilding off our Cloud momentum, Oracle has formed a new organization - Oracle Health Applications & Infrastructure. This team focuses on product development and product strategy for Oracle Health, while building out a complete platfo...
decor
1 Day ago
Java Developer - Spring Frameworks
Information Technology
  • Thiruvananthapuram, Kerala, India
Java DescriptionWe are looking for a passionate and talented Java Developer with 2-3 years of hands-on experience to join our growing development team.The ideal candidate should have a strong foundation in Java technologies and the ability to develo...
decor

Talk to us

Feel free to call, email, or hit us up on our social media accounts.
Social media