Salesforce Business Analyst

Company Profile

LSEG (London Stock Exchange Group) is a world-leading financial markets infrastructure and data business. We are committed to excellence in delivering services across Data & Analytics, Capital Markets, and Post Trade.

Backed by three hundred years of experience, innovative technologies, and a team of over 23,000 people in 70 countries, our purpose is driving financial stability, empowering economies, and enabling customers to create sustainable growth.

We are growing our technical capabilities in India, by building a new team, right here in the heart of Hyderabad.

Role Profile

• In this role, you'll be joining our Primary Markets Systems team within the Capital Markets Division as a Salesforce Business Analyst.
• We are looking for a great communicator who can work with our business and technical experts to help shape the future of our products and services.
• As part of the team, you will work to understand product requirements and describe these to the software engineers.
• The team is being set up now, so it will be essential to help the team establish sound agile practices.
  
  

Tech Profile/Essential Skills

• Experience in Scrum / Agile methodology, including writing user stories and acceptance criteria.
• 5+ Years Business Analysis experience related to salesforce.
• 5+ years’ experience of maintaining a quality backlog of user stories, through activities such as backlog refinement.
• Ability to bring together business requirements and represent them effectively.
• Excellent verbal communication skills including the ability to influence and negotiate.
• Excellent written communication skills - both technical and non-technical.
• Excellent problem solving, analysis, research, and process mapping skills.
• Customer focused and dedicated to meeting the expectations and requirements of both your internal and external customers.
  
  

Preferred Skills And Experience

• Positive attitude to learning new skills and technologies.
• Dedicated, goal-oriented with good communication skills.
• Understanding of the data and awareness of data modelling.
• Experience in delivering solutions in a dynamic and fast-paced environment.
• Understands the principles of usability and helps ensure the software is fit for purpose.
• Commitment to continuous learning and self-improvement.
• Experience in AWS, Azure and / or other Cloud Computing platform is a plus.
  
  

Education And Professional Skills

• Professional qualification or equivalent.
• Technical/Numerical degree (Desirable)
  
  

Detailed Responsibilities

• Be the main point of contact with Product Owners to elicit, analyse, and validate complex business requirements for the software we’re building.
• Document and translate these business requirements into a detailed user story backlog in JIRA for our development teams with supporting content in confluence whilst adhering to LSEG standards.
• Be accountable for a quality backlog of user stories, through activities such as backlog refinement.
• Collaborate closely with agile teams to ensure scrum velocity is maintained and blockers removed.
• Be accountable for the quality of your work, ensuring it’s delivered within agreed procedures and timeframes.
• Ability to work with several Product Managers, stakeholders to gather requirements.
• Help to coordinate the team and break down work to deliver requirements from different stakeholders on time with a good quality.
  
  

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.