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3 Weeks ago

Salesforce Business Analyst/Product Owners with experience in Life Science and Healthcare Domain

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Information Technology
Full-Time
Cognizant

Overview

Title : Salesforce Business Analyst/Product Owners with experience in Life Science and Healthcare Domain

Experience : 5- 18 Years

Location : PAN India

Qualification

  • Masters of Business Administration or equivalent
  • 5+ Years of experience in Salesforce domain , preferably implementation projects
  • Candidate should have good Salesforce knowledge with experience in Salesforce implementation projects in Advisory/ Consulting/ Business Analyst roles
  • Excellent verbal and written communication skills
  • Strong analytical skills and detail oriented, ability to plan and organize the team as well as documentation, team player, accountable.
  • Experience in translating business requirements into a detailed system specification
  • Salesforce Certification in Admin/Sales/Service or any consulting certification will be an added advantage
  • Understanding of Agile Scrum delivery model
  • Knowledge of creating process flows/frameworks using Visio/ Lucid charts etc
  • Knowledge of AI and Agentforce will be desirable
  • Knowledge of life sciences, pharmaceutical, health care industry business processes like Clinical Trials, Campaign Management, Event Management, Patient Support Programs is required.
  • Experience or knowledge in Salesforce Heath Cloud, Salesforce Life Sciences Cloud, Veeva CRM, Veeva Events Management, Veeva Vault is desirable.
  • Knowledge of AI and Agentforce will be desirable.

Roles And Responsibilities

  • Responsible for Discovery & design workshops to identify client requirements
  • Translate business needs into actionable documentation/specifications, including use case scenarios, models and conceptual design diagrams to support iterative development
  • Design Salesforce solutions to meet client requirements
  • Participate in Data migration & integration activities
  • Evaluate As IS process and suggest improvements for To Be Process
  • Participate in QA led test prep and planning activities, as well as defect triage to ensure projects are on track.
  • Responsible for End user training and other user adoption activities
  • Conduct/Participate in scrum ceremonies and assist in sprint planning, estimation, requirement analysis and review
  • Maintain certifications in salesforce products
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