Salesforce Data Cloud Engineer/4+yrs/remote/contractual

Overview

Job Title: Salesforce Data Cloud Engineer

Experience: 4+ Years

Location: Remote

Job Summary:

We are looking for a highly skilled and proactive Salesforce Data Cloud Engineer with a minimum of 4 years of dedicated experience in Salesforce Data Cloud (formerly Salesforce CDP). The ideal candidate will bring cross-cloud expertise within the Salesforce ecosystem and demonstrate the ability to design, implement, and optimize enterprise-grade customer data solutions that drive business value across marketing, sales, service, and experience channels. You will be responsible for building data pipelines, unification processes, identity resolution frameworks, and activation strategies that enable a true 360-degree view of the customer.

Key Responsibilities:

Salesforce Data Cloud Implementation & Management:

• Design, configure, and maintain Salesforce Data Cloud solutions, including the ingestion of data from multiple source systems (Salesforce clouds, third-party platforms, on-premise systems).
• Build and maintain data models, identity resolution rules, and harmonization processes to deliver accurate and unified customer profiles.
• Develop and manage real-time and batch data ingestion pipelines using Salesforce-native connectors, APIs, and external ETL tools.

Data Integration & Cross-Cloud Collaboration:

• Work with Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, and MuleSoft teams to ensure seamless end-to-end data flow and consistency across the Salesforce ecosystem.
• Develop cross-cloud data strategies to support personalized customer journeys, segmentation, and actionable insights across platforms.
• Collaborate with data architects, business analysts, and Salesforce administrators to ensure integrated system designs meet data and process requirements.

Data Governance & Quality:

• Implement data governance standards, privacy controls, and security protocols in alignment with regulatory and internal compliance policies.
• Monitor data quality, lineage, and integrity, ensuring data within the Data Cloud remains accurate, complete, and current.
• Create alerting and monitoring mechanisms for critical data flow and performance metrics.

Solution Optimization & Troubleshooting:

• Continuously optimize data pipelines, processing times, and storage utilization to improve system performance.
• Lead root cause analysis and issue resolution related to data ingestion failures, identity stitching errors, and cross-platform data discrepancies.
• Stay current with Salesforce product releases, Data Cloud enhancements, and best practices to maximize platform capabilities.

Documentation & Stakeholder Communication:

• Develop detailed technical documentation, data flow diagrams, and solution design documents.
• Provide training, demos, and technical support to internal teams on Data Cloud functionalities and processes.
• Work in Agile/Scrum teams and effectively communicate project status, risks, and dependencies to stakeholders.

Required Skills & Qualifications:

• 4+ years of hands-on experience working with Salesforce Data Cloud/CDP, including experience with:
• Data ingestion and transformation
• Identity resolution and customer profile unification
• Data harmonization across sources
• Strong working knowledge of Salesforce multi-cloud architecture:
• Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, and Salesforce Platform.
• Proficient in data integration techniques:
• Salesforce Connect, MuleSoft, APIs (REST/SOAP), External Data Sources, Streaming Events, ETL tools.
• Experience with real-time and batch data processing pipelines.
• Proficiency in SQL, JSON, and data query languages for data validation and manipulation.
• Solid understanding of data privacy, security protocols, and regulatory frameworks (GDPR, CCPA, etc.).
• Ability to create complex data mappings and transformations for multi-source customer data.
• Strong analytical thinking, troubleshooting, and problem-solving abilities.
• Excellent communication and collaboration skills to work across technical and non-technical teams.

Preferred Qualifications:

• Salesforce certifications:
• Salesforce Data Cloud Accredited Professional
• Salesforce Administrator, Platform Developer I/II, Marketing Cloud Consultant, or relevant certifications.
• Experience with Customer Data Platforms (CDP) outside Salesforce is a plus.
• Exposure to cloud-native technologies (AWS, Azure, Google Cloud) and big data platforms.
• Familiarity with data visualization tools such as Tableau, CRM Analytics (Einstein Analytics), or Power BI.
• Experience working in Agile/Scrum methodologies with cross-functional teams.

Why Join Us:

• Be part of an innovative, data-driven team shaping personalized customer experiences.
• Work on cross-cloud Salesforce projects with modern technology stacks.
• Gain exposure to large-scale enterprise data solutions and continuous learning opportunities.
• Flexible work environment with opportunities for career advancement and certifications.

Job Types: Full-time, Contractual / Temporary, Freelance
Contract length: 12 months

Pay: ₹70,000.00 - ₹80,000.00 per month

Benefits:

• Work from home

Schedule:

• Monday to Friday

Work Location: Remote