Scrum Master

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.

Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture, please click here: Kaseya Culture.

Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.

Role: Scrum Master

Location: Bangalore

Duration: Full-Time

Timings: 1–10 PM IST (Cabs & benefits provided)

Experience: 5-6+ yrs

Work Mode: Completely Onsite (No Hybrid/ Remote model)

Required Skills: Scrum Master Certified / Project Management / Agile/ Kanban / CI-CD/ Jira

About the Role:

• We are seeking for an experienced Scrum Master to facilitate Agile delivery across one or more cross-functional teams.
• You will be responsible for ensuring teams follow Agile values and principles, removing impediments, and helping teams self-organize and continuously improve.
• You’ll play a key role in enabling the delivery of high-quality products by fostering collaboration between developers, product owners, and business stakeholders.
  
  

Required Skills and Qualification:

• Bachelor’s degree in computer science, Business, Engineering, or related field.
• 5+ years of experience as a Scrum Master or Agile Project Manager in a software/product development environment.
• Certified ScrumMaster (CSM) or equivalent (PSM I, PMI-ACP).
• SAFe Scrum Master or experience in Scaled Agile Framework (SAFe) environments.
• Hands-on experience with Agile tools like JIRA, Azure DevOps, VersionOne, or similar.
• Solid understanding of Scrum, Kanban, and Agile development principles.
• Exposure to CI/CD pipelines and DevOps practices.
• Understanding of Agile metrics and reporting tools.
• Familiarity with Jira Advanced Roadmaps or Agile dashboards.
  
  

Responsibilities:

• Facilitate key Agile ceremonies such as Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives.
• Coach team members, Product Owners, and stakeholders on Agile principles, Scrum framework, and best practices.
• Remove team impediments and resolve conflicts to enable high-performing, self-managing teams.
• Work closely with the Product Owner to ensure a well-groomed and prioritized backlog.
• Promote Agile maturity through consistent practices, metrics tracking (velocity, burndown, cycle time), and coaching.
• Track and communicate team progress, risks, and dependencies to relevant stakeholders.
• Foster a culture of continuous improvement and learning within teams.
• Protect the team from distractions and context switching to ensure focus on sprint goals.
• Support Agile transformation efforts across the organization where needed.
  
  

Soft Skills:

• Excellent facilitation, communication, and interpersonal skills.
• Strong problem-solving and conflict resolution abilities.
• Empathetic leadership with a growth mindset.
• Ability to work effectively with technical and non-technical stakeholders.
• Organized, proactive, and able to work independently.
  
  

Thanks.

Join the Kaseya growth rocket ship and see how we are #ChangingLives !

Additional Information

Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.