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3 Weeks ago

Scrum Master I

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Information Technology
Full-Time
UST

Overview

Role Description

Role Proficiency:

Partner with up to two business and technology teams to plan and execute tactical and strategic efforts; delivering the business vision.

Outcomes

  • Team coordination: Ensure teams operate to agreed team cadence. Provide support to help teams reflect learn and improve on their Agile practice
  • Dependency coordination: Support teams to ensure smooth collaboration among ‘extended’ team members wherever required and enable clear visualisation of dependency blockers
  • Track and manage team Visual Management Boards: Help teams maintain their team data and collateral; keeping them relevant over time to changing needs of the business
  • Continuous improvement: Provide mentoring support to Product Owners and team members to refine their understanding of Agile practices
  • Support Product Owners in each team to engage inform influence and negotiate with stakeholders using product backlogs (prioritized based on value) as the basis for discussions.
  • Work with the Agile coach to ensure alignment to Agile values and principles.

Measures Of Outcomes

  • Percent of increase in Agile maturity as defined by the maturity tools i.e. adoption of Agile practices and participation within the team
  • Percent of achievement in OKRs or KPIs as defined for project / program
  • Number of contributions to Scrum Master guilds to improve Agile adoption; creating sustainability

Outputs Expected

Change Agent:

  • Facilitate team events to drive Agile practices (e.g. daily stand up sprint planning sprint reviews and sprint retrospectives).
  • Conduct regular check- ins with all team members to provide performance feedback and offer coaching and mentoring
  • Create and maintain team metrics to monitor and measure teams performance (e.g. Velocity Burndown CFD’s cycle time etc)
  • Coach the team the product owner and business stakeholders on Agile practices and processes (e.g. methodology acceptance criteria user stories estimation etc.)
  • Provide training for the team on Agile concepts various practices and frameworks as required
  • Effectively use a variety of collaboration tools (e.g. Mural Miro MS Teams Zoom etc) to stimulate collaboration and transparency

Skill Examples

  • Understand the business requirements and interact with SMEs at various stages of development
  • Understand the customer's technology landscape and requirements
  • Identify improvements for the release management process release schedule and plan
  • Understand RACI Matrix and Governance Framework for related projects
  • Promote continuous knowledge management
  • The ability to cut through unnecessary work and focus only on the essentials
  • Exhibits sound judgment under pressure with the ability to remain calm under stress
  • Possesses motivation and coaching skills; guiding and supporting teams throughout a project
  • The ability to think and make decisions quickly in rapidly changing circumstances
  • A true Servant leader with the relevant skills and competencies
  • Demonstrate conflict resolution skills to effectively facilitate the team business stakeholders and project delivery.

Knowledge Examples

  • Experience applying a variety of patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: Retrospective formats handling bugs Backlog Prioritization collaboration team building techniques etc.)
    • Passion for Agile software development.
    • Understanding of fundamentals of software development processes and procedures.
    • Recognizing the value of commitments to delivery made by a development team.
    • Comprehension of incremental delivery and the benefit of metrics.
    • Understand the necessity of backlog tracking and grooming burndown metrics velocity and task definition.
    • Familiarity with common Agile practices and better development practices
    • Willingness to adhere to and promote adopted methodologies tools and standards to ensure consistency and compliance with defined standards.
Additional Comments

Responsibilities

  • Facilitate Scrum ceremonies such as sprint planning, stand-ups, sprint reviews, and retrospectives.
  • Understand the full scope of the project function knowledge and take ownership of follow-ups to ensure the project stays on track.
  • Learn all about the project's functions and take charge of follow-ups to make sure everything stays on track.
  • Coach the team on agile principles and practices to improve productivity.
  • Gather and share team metrics from Jira for transparency.
  • Ensure compliance by producing and maintaining necessary artifacts.
  • Escalate and follow up on issues beyond the team's control.
  • Represent the team in Scrum of Scrums for coordinating dependent work.
  • Collaborate with the Release Train Engineer, Product Management, and Product Owners to prepare for program-level events. Qualifications
  • 8-11 years of experience, with at least 5+ years as a Scrum Master.
  • Experience in Web/eCommerce is preferred.
  • Solid understanding of Agile/Scrum methodologies with a proven track record.
  • Strong leadership, communication, and facilitation skills.
  • Ability to apply various solutions to business challenges.

Skills

Scrum Master,Sprint Planning,PI Planning
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