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4 Weeks ago

Scrum Master I

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Mumbai, Maharashtra, India
Information Technology
Other
UST Global

Overview

    9 - 12 Years
    2 Openings
    Trivandrum


Role description

Job Title: Scrum Master

Experience: 8+ Years
Location: Trivandrum

Job Description

We are looking for an experienced Scrum Master to guide and coach Agile teams in effectively applying Scrum and Agile practices. The ideal candidate will foster a culture of continuous improvement, collaboration, transparency, and servant leadership while helping teams deliver high-quality products that delight customers.

Essential Duties & Responsibilities

  • Guide the team and organization on how to use Agile/Scrum practices and values to deliver maximum customer value.

  • Coach teams on achieving high levels of self-organization and accountability.

  • Support teams in filling the intentional gaps left in Agile/Scrum and SAFe frameworks through best practices and proven techniques.

  • Assess Scrum maturity of teams and the organization, and coach them to higher levels of maturity at a sustainable pace.

  • Remove impediments or facilitate their removal by engaging the appropriate stakeholders.

  • Build a trusting and safe environment where issues can be raised openly without fear of blame or retribution, focusing on problem-solving and continuous improvement.

  • Facilitate effective collaboration by enabling discussions, decision-making, and conflict resolution without assigning or dictating work.

  • Assist with internal and external communication, improving transparency and information radiators.

  • Support and educate the Product Owner, particularly in backlog grooming and backlog management.

  • Serve the team using a servant leadership approach and lead by example at all times.

Required Skills & Experience

  • Minimum 8+ years of overall experience, with hands-on experience as a Scrum Master.

  • Proven experience playing the Scrum Master role for software development teams practicing Scrum principles, practices, and theory.

  • Strong knowledge of servant leadership, facilitation, situational awareness, conflict resolution, empowerment, and continuous improvement.

  • Experience with Agile metrics, burndown/burnup techniques, retrospective formats, and defect-handling practices.

  • Excellent communication, coaching, and mentoring skills.

Preferred Skills & Experience

  • Extended experience as a Scrum Master supporting mature Agile teams.

  • Knowledge and experience with other Agile frameworks and methodologies such as XP, Kanban, Crystal, FDD, SAFe, etc.

  • Hands-on experience with Agile engineering practices including User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pair Programming, Automated Testing, and Agile Games.

  • Familiarity with technologies used by the development team is an added advantage.

  • Strong exposure to applying a wide range of Agile and Scrum patterns and techniques to address framework gaps.

Key Skills

  • Scrum Master

  • Agile / Scrum

  • Project Management

  • Facilitation

  • Servant Leadership

Skills

scrum master,agile/scrum,project management,facilitation,


About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.
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