Scrum Master II

FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company’s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients’ greatest ambitions.

Job Description

Value Preposition

Join a dynamic team where your Agile Knowledge & management skills will improve quality, speed, and innovation for a large bank and help build the most relevant and effective solutions in Liquidity & Core banking systems domain

Job Details

Position Title: Scrum master II

Career Level: P2

Job Category: Senior Associate

Role Type: Permanent

Job Location: Bangalore

About The Team

This position is for Investments & Core banking solutions team under Liquidity & Core banking Technology. Team would be focusing on developing / implementing customized enhancements based on business requirements, Periodic Upgrades, maintaining Investments & Core Banking solutions.

Impact

This position works closely with the product and software development teams through guiding and facilitating adoption of the Scrum framework.

Ensures that development teams follow scrum framework values and agile practices, mentoring and motivating the teams to improve processes, facilitating, meetings and decision-making processes, and eliminating team impediments. Assists in increasing team efficiency and provides motivation and guidance for process improvement.

Key Deliverables

• Project Coordination – Uses agile methodology values, principles, and practices to plan, manage, and deliver solutions. Facilitates communication and information exchange between external groups and the project team. Monitors project progress, provides timely feedback, and drives a culture of agility and learning.
• Communication - Facilitates daily team meetings to get updates on the progress of the project, address potential roadblocks, and ensure that the project is on track. Hosts regular sessions to share updates with product stakeholders about how the project is progressing. Ensures that the team is meeting deadlines with the desired outcome.
• Business Support - Plans and organizes demos and product/system testing. Ensures the proper use of collaborative processes and removes impediments for the scrum team.
• Reporting - Tracks project processes, deliverables, and financials. Prepares and presents status reports to stakeholders.
  
  

Functional Skills

Skills and Qualification

• Should have at least 5-8 years of experience with 3+ years of experience in scrum master role.
• Sound knowledge on Jira or any defect tracking tool, Confluence or any other requirement gathering tool.
• Strong exposure in SDLC process, Testing Methodologies and Agile
• Strong analytical and problem-solving abilities.
• Excellent communication and collaboration skills.
• Solid understanding of software development principles and ability to design and execute effective test cases.
• Ability to possess as an individual contributor and team player.
• Wiliness to learn new technologies.
• Good to have Core banking & investment domain knowledge.
  
  

Technical Skills

• Business analysis, requirement breakdown & elicitation
• Experience on Sprint planning, closure & retrospective for demonstrative corrective action (if any).
• Activity sequence planning, User story point analysis,
• Break down chart interpretation
  
  

Relationships & Collaboration

• Work closely with tech leads, software architects, product owners and scrum master’s to make sure deliverables are on track
• Cross-functional collaboration with multiple teams across India and US to find innovative solutions
  
  

Accessibility Needs

We are committed to providing an inclusive and accessible hiring process. If you require accommodations at any stage (e.g. application, interviews, onboarding) please let us know, and we will work with you to ensure a seamless experience.

Equal Employment Opportunity

FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle.