Senio Executive - IT Administrator & Zoho Developer

• Develop, customize, and maintain Zoho applications (CRM, Books, People, Creator, Projects, etc.) using Deluge scripting and built-in tools.
  

• Design and implement custom workflows, automations, functions, and reports.
  

• Manage user roles, access permissions, and security settings across Zoho apps.
  

• Provide training and ongoing support to end-users to ensure optimal usage.
  

  
  

• Administer and support core insurance management platforms.
  

• Ensure data integrity, handle data migrations, and manage regular backup processes.
  

• Assist with compliance, regulatory reporting, and documentation related to insurance broking.
  

  
  

• Integrate Zoho apps with third-party systems using APIs, webhooks, and automation scripts.
  

• Identify, troubleshoot, and resolve issues with system integrations.
  

• Create and maintain comprehensive documentation of system configurations and integration flows.
  

  
  

• Act as the first point of contact for IT-related issues and system queries.
  

• Conduct user training sessions and prepare training materials or user manuals.
  

• Monitor system performance and propose enhancements for improved efficiency and security.
  

• Bachelor’s degree in Information Technology, Computer Science, or Engineering.
  

• 2–4 years of experience in Zoho development (Deluge scripting, custom functions, API integrations).
  

• Experience administering and supporting insurance or other business management platforms.
  

• Proficient in scripting/programming languages: Deluge, JavaScript, Python.
  

• Strong understanding of API integrations, system security, and data management.
  

• Excellent problem-solving, organizational, and communication skills.
  

• Proven ability to train users and produce clear documentation.
  

• Experience in the insurance or financial services sector is a strong advantage.
  

Join us if you're passionate about leveraging Zoho and IT systems to enhance business operations and ready to grow with a dynamic, tech-driven team.