Senior Business Analyst

Position Description

Company Profile:

Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.

Position: Senior Business Analyst

Experience: 2-5 years

Category: Software Development/ Engineering

Shift Timing: General Shift

Location: Chennai

Position ID: J0525-2218

Employment Type: Full Time

Education Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 2 years of relevant experience.

We are seeking a motivated and detail-oriented Business Analyst preferably with HR or HCM knowledge to join our dynamic team at a leading IT service company. The ideal candidate is passionate about understanding business needs, analyzing data, and contributing to the development of effective solutions. You will work closely with stakeholders, product managers, and development teams to ensure that business requirements are accurately captured and translated into technical specifications. This role offers an excellent opportunity for growth and professional development in a collaborative and fast-paced environment.

As a Business Analyst, you will also be involved in various testing activities, including developing and running test scripts, logging defects, and working with the technical team to resolve issues. Your role will be crucial in ensuring that the solutions meet both technical and business requirements.

Your future duties and responsibilities

• Collaborate with stakeholders, including government agencies and internal teams, to gather, document, and analyze business requirements.
• Facilitate meetings and workshops with stakeholders to gather requirements and provide project updates.
• Translate business needs into detailed functional and non-functional requirements.
• Conduct gap analysis and feasibility studies to ensure alignment with client needs and regulatory standards.
• Create and maintain clear and detailed requirement specifications, user stories, and process flows.
• Write and maintain functional design and documentation.
• Develop and update project documentation, including business cases, use cases, and functional specifications.
• Participate in transitioning the requirements and use cases to the designers and developers, ensuring the determination of various integrations, flows, and dependencies of features across the product.
• Review functional design documents, user stories, and other functional artifacts to ensure alignment with business needs.
• Develop new test scripts, modify existing scripts, run test scripts, and log defects.
• Perform system testing.
• Conduct testing of existing capabilities.
• Work with the technical team in defect resolution.
• Make necessary updates to the system and training documentation.
• Confirm the transfer of knowledge as necessary throughout the project.
• Resolve customer issues.
• Build product knowledge.
• Work with the delivery/development teams by driving towards the product roadmap.
• Participate and contribute in concept/design reviews.
• Act as the primary point of contact between the client and technical teams, ensuring clear communication and understanding of project goals.
• Ensure that project deliverables comply with relevant federal, state, and local regulations.
  
  

Required Qualifications To Be Successful In This Role

Must to have Skills-

• Familiarity with HR or HCM software platforms (e.g., Workday, SAP SuccessFactors) is a plus.
• Previous experience in a similar role within an IT service or consulting company.
• Proven experience in business analysis, with the ability to translate complex business requirements into actionable technical specifications.
• Proficiency in developing and executing test scripts, and managing defect logging and resolution.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders and development teams.
• Detail-oriented with strong analytical and problem-solving abilities.
• Experience with relevant business analysis and documentation tools.
  
  

Good to have Skills-

HCM product knowledge

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.