Senior Business Analyst

Overview

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Summary

We are seeking a seasoned Business Analyst with 5–8 years of experience, including strong hands-on expertise in IBM OpenPages and other GRC platforms. This role demands core business analysis capabilities, not just technical proficiency. The ideal candidate will be responsible for translating business needs into system solutions, managing configurations, and ensuring robust testing and documentation across all modules.

Key Responsibilities

• Lead business requirement gathering sessions with stakeholders across Risk, Compliance, Audit, and IT teams.
• Analyze, document, and validate business processes and functional requirements for IBM OpenPages and other GRC platforms.
• Configure and customize OpenPages modules including workflows, dashboards, and reporting.
• Translate business requirements into detailed functional specifications and system configurations.
• Conduct gap analysis and propose enhancements to improve system usability and alignment with business goals.
• Develop and maintain comprehensive test case documentation for all OpenPages modules.
• Implement and execute test cases during system testing, UAT, and post-deployment validation.
• Ensure test cases are regularly updated to reflect changes in business processes and system enhancements.
• Collaborate with QA teams and business users to ensure thorough validation and quality assurance.
• Create and maintain business process documentation, user guides, and training materials.
• Monitor system performance and recommend improvements or upgrades.
• Stay informed on IBM OpenPages product updates and GRC industry best practices.
  
  
  

We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.