Senior Business Analyst | Insurance Domain

Overview

We are seeking a highly skilled Business Analyst with expertise in the Auto/Commercial Auto Insurance domain to join our dynamic team. The ideal candidate will possess in-depth knowledge of SAAS platforms and solid experience within the insurance industry, particularly in Property and Casualty (P&C). This role involves gathering and analyzing business requirements, proposing solutions, and collaborating with cross-functional teams to support business transformation and system implementation.

Responsibilities:

• Gather, analyze, and document detailed business and functional requirements.
• Lead requirements elicitation sessions and facilitate product demos.
• Translate business needs into test conditions and test cases for validation.
• Conduct quality management reviews of design and requirements artifacts.
• Collaborate with development and QA teams throughout the software development lifecycle.
• Support implementation of insurance solutions including policy, claims, billing, and customer/agency portals.
• Manage and mentor teams through all phases of the project lifecycle.
• Research and analyze industry practices, emerging technologies, and application trends.
• Act as a liaison between stakeholders and technical teams to ensure alignment of business needs and system capabilities.
• Participate in Agile ceremonies, including sprint planning, backlog grooming, and retrospectives.
• Leverage understanding of SAAS platforms and insurance systems to recommend improvements.
• Work independently and collaboratively to deliver high-quality results on time.

Required Experience:

• Bachelor's degree and 7 years of related work experience, or a graduate degree and 5 years of experience.
• Minimum 5 years of experience in Property & Casualty personal, commercial, or specialty lines.
• Experience managing project lifecycles from requirements to testing.
• Proven ability to work across business, IT, and QA teams.
• Insurance domain experience in:
• Policy Administration
• Claims Management
• Customer Billing
• Agency/Customer Portals
• Data & Reporting
• Experience with major insurance platforms (e.g., Origami, Guidewire, Duck Creek, Majesco, EIS).
• Hands-on experience with tools such as Jira.
• Familiarity with SAFe Agile practices.

Preferred Experience:

• Experience in Agile methodology, running scrum ceremonies, building backlogs, and sprint planning.
• Knowledge of GCP services, API integrations, CI/CD pipelines.
• Exposure to AEM or similar UI tools.
• Industry certifications such as:
• Certified Business Analyst Professional (CBAP)
• Associate in Insurance (AINS)
• Chartered Property and Casualty Underwriter (CPCU)
• Associate in Claims (AIC)
• Associate in Underwriting

Skills required:

• Business Analysis
• Requirements gathering and documentation
• Agile/Scrum methodologies
• Stakeholder communication and presentation
• Product demos and user acceptance testing
• Process modeling and workflow analysis
• Test case design and validation
• Insurance domain knowledge (Auto/Commercial Auto)
• Use of tools: Jira, Confluence, Microsoft Office Suite

Job Types: Full-time, Permanent

Pay: ₹668,690.85 - ₹2,400,000.00 per year

Schedule:

• Monday to Friday

Application Question(s):

• Mention Notice period and Last working date

Experience:

• Business analysis: 6 years (Preferred)
• Insurance domain: 5 years (Preferred)
• Property and casuality: 6 years (Preferred)

Work Location: In person