Senior Cloud Consultant

Senior Cloud Consultant

Brennan. Where true performance thrives.
At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. It’s a claim backed by our True Performance System – a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology.

Why join Brennan
True performance for our customers starts with a true belief in our people.
It’s why we’ve structured our business to help our teams, and their talents, shine bright. It's why we’ve created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it’s why we’ve built an organisation where real innovation makes a genuine impact and generates true rewards for our team members.

True rewards
In addition to competitive remuneration, Brennan offers extensive benefits, including:

• Training and certification bonuses
• Culture Awards that recognise excellence
• Brennan Daredevils – our annual, all-expenses paid trip awarded to our top performers and outstanding contributors
• Vibrant, fun social activities.
• An environment that embraces learning and development

The Role

The Senior Cloud Consultant will be involved in delivering service support to customers in line with their contracted deliverables. you will be providing onsite and remote IT support to our Managed Application Services Customers. This will include Investigation of issues, providing estimates, requirements gathering, writing technical documentation, developing components, peer reviewing code and contributing to the Intellectual Property library.

Role Responsibilities

• Provide L3 support for service delivery teams and resolve technical issues
• Proactively manage clients Microsoft Azure environments using the Azure Well-architected framework pillars
• Ensure adherence to our Service Delivery policies, processes and procedures
• Ensure service quality through technical competence and attention to detail.
• Strive for high levels of customer feedback scores.
• Work with Senior Cloud Consultants and Account Management staff to ensure effective management of the client base.
• Obtain and maintain industry certifications.
• Ensure support SLA targets are achieved.
• Identify opportunities to productise new services and offerings
• Develop new strategies to increase efficiency in the systems

Key Competencies and Qualifications required

• Minimum of 6+ years of professional experience in In IT Industry and 3+ years in Azure Networking & Infrastructure.
• Experience in Azure Networking, Firewall, Load Balancing, Azure Infrastructure.
• Certification - AZ-700 (Azure Network Engineer Associate) & ITIL Foundation
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills
• Certification- AZ-104 (Azure Administrator Associate) or AZ-204 (Azure Developer Associate)

Brennan is an equal opportunity employer.