Senior Cloud Engineer

About Tide

At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.

Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees.

Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.

Who Are Tide

At Tide, we’re on a mission to save businesses time and money. We’re the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is transforming the business banking market. Not only do we offer our members business accounts and related banking services, but also a comprehensive set of highly connected admin tools for businesses.

Tide is about doing what you love. We’re looking for someone to join us on our exciting scale up journey and be a part of something special. We are wanting passionate Tideans to drive innovation and help build a best-in-class platform to support our members. You will be comfortable in ambiguous situations and will be able to navigate the evolving FinTech environment. Imagine shaping how millions of Tide members discover and engage with business banking platforms and building this on a global scale.

What We’re Looking For

As part of the Cloud Engineering team, you will be helping to design and build the core infrastructure platform that supports Tide’s global businesses. You will help us complete and evolve our new Kubernetes based deployment platform and roll it out to our new markets

You will work closely with our engineering teams to make sure our platform meets their needs and with our Information Security team to ensure we meet and exceed our regulatory obligations.

We are committed to a 100% Infrastructure-as-Code approach to infrastructure builds using Terraform and currently deploy exclusively to AWS. We also follow the GitOps model of application deployment and use tools such as ArgoCD, Helm and Crossplane to facilitate this approach. You will work closely with our Developer Experience team to make this model for deploying and managing services usable for our engineers.

As a Senior Cloud Engineer You’ll Be

• Working as part of a larger Cloud Engineering team, comprising core-infra (your team), Developer Experience, and Platform Operations.
• Working with stakeholders to understand the characteristics they require from our platform.
• Writing Terraform and Helm charts to define our infrastructure and configure the middleware/shared services that support the platform.
• Working collaboratively alongside other senior Cloud engineers to define and implement best practices.
• Directly supporting engineers to understand what tools and access they need to effectively use the platform (and then working with Developer Experience to make sure those tools get built).
• Helping to identify, research and implement new technologies that will improve the platform.
• Promoting understanding of the capabilities of the platform throughout Tide’s engineering department.
• Mentoring and teaching (and being open to learning from your peers)
• Taking part in our on-call rota
  
  

What Makes You a Great Fit

• Having an extensive career on the ‘DevOps’ track. We’re looking for 5+ years of experience and most of that should be in a DevOps/Cloud Engineering type role.
• Having spent the majority of your career working in Cloud hosted environments.
• You consider yourself an AWS expert and have recent hands-on AWS experience.
• Very strong Kubernetes, Terraform and Python skills.
• Knowledge of, or willingness to learn Golang.
• Having a ‘platform’ mentality where you understand that we’re building on behalf of our engineers who will rely on our services to build and innovate.
• Enjoy an environment where everyone’s ideas are heard and considered.
• Having an understanding of the GitOps pattern and experience in related technologies (ideally ArgoCD)
• Good understanding of the Kubernetes ecosystem and ideally some experience with services like Traefik, Linkerd, KEDA and HCP Vault.
• Happy to work in a highly regulated and security-conscious industry.
  
  

What You’ll Get In Return

Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their home country. Additionally, you can work from a different country for 90 days of the year. Plus, you’ll get:

• Self & Family Health Insurance
• Term & Life Insurance
• OPD Benefits
• Mental wellbeing through Plumm
• Learning & Development Budget
• WFH Setup allowance
• 15 days of Privilege leaves
• 12 days of Casual leaves
• 12 days of Sick leaves
• 3 paid days off for volunteering or L&D activities
• Stock Options
  
  

Tidean Ways of Working

At Tide, we’re Member First and Data Driven, but above all, we’re One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.

TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.

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