Senior DevOps engineer

Job Type

Full-time

Description

Description

About Cloudbees

CloudBees provides the leading software delivery platform for enterprises, enabling them to continuously innovate, compete, and win in a world powered by the digital experience. Designed for the world's largest organizations with the most complex requirements, CloudBees enables software development organizations to deliver scalable, compliant, governed, and secure software from the code a developer writes to the people who use it. The platform connects with other best of breed tools, improves the developer experience, and enables organizations to bring digital innovation to life continuously, adapt quickly, and unlock business outcomes that create market leaders and disruptors.

CloudBees was founded in 2010 and is backed by Goldman Sachs, Morgan Stanley,Bridgepoint Credit, HSBC, Golub Capital, Delta-v Capital, Matrix Partners, and Lightspeed Venture Partners. Visit www.cloudbees.com and follow us on Twitter, LinkedIn, and Facebook.About the role

This is a unique job opportunity for a DevSecOps engineer, in the CloudBees platform product team, to help customers using Jenkins to onboard on to CloudBees SaaS platform. This role sits at the intersection of professional services, support and product teams. Your work will start by analyzing the customer CI/CD footprint, then defining and executing a migration plan to help customers get value from the CloudBees SaaS platform.

The ideal candidate has deep experience in DevSecOps, continuous integration, continuous delivery, feature flag or compliance space with strong listening skills, worked in mid to large companies, thrives in ambiguity, and knows how to navigate and collaborate with internal DevSecOps teams across multiple groups within customer organization. Experience working directly with customers is essential. An outstanding opportunity for a DevSecOps Engineer to become a specialist in what’s soon to become the future of software delivery and to work closely with recognized professionals in the continuous integration, continuous delivery, feature flag, and DevSecOps markets.

What You'll Do

• Identify and deliver meaningful customer outcomes which will drive value from their investment in CloudBees solutions
• Serve as a customer advocate within CloudBees, ensuring customer feedback is captured and relayed to relevant teams.
• Partner with customer-facing teams to align support efforts with broader customer success initiatives.
• Promote knowledge sharing through documentation, training materials, and public-facing resources.
• Work with our product team to identify product priorities discovered in field engagements.
• Identify and incubate new SaaS product opportunities by analyzing market trends, customer pain points, and emerging technologies.
• Build & refine the product hypothesis in the DevSecOps space with the product leadership team.
  
  
  

What the Role Requires

• 4+ years in a DevSecOps Engineer role or Build Engineer role
• Strong understanding of how engineering teams can improve their Software Delivery Lifecycle using automation, including CI and CD
• Expertise in designing and implementation solutions on Cloud Platforms platforms like AWS, GCP, or Azure.
• Hands-on experience with Jenkins (administration, architecture, user experiences, writing pipelines, job development, troubleshooting builds is a must).
• Knowledge of CI pipelines (declarative and scripted), Jenkins Pipeline, Groovy scripts, shell scripts, plugin framework etc
• DevSecOps domain understanding, hands-on using SCM-Git (Bitbucket and GitHub a must, Gitlab etc), knowledge of Docker repository.
• Hands-on experience with Jenkins plugin usage and GitHub Actions usage
• Hands-on experience with Continuous Integration / Continuous Delivery / Feature Flagging / Compliance or other DevSecOps standard methodologies.
• Familiar with software development, delivery, and operations.
• Able to confidently own the Technical Win for an opportunity, including leading customer meetings and workshops for:
• Identifying Current State solution and architecture
• Envisioning Future State
• Identifying Required Capabilities for Future State
• Positioning options to Prove Value using CloudBees offerings – including customer-specific demonstrations, hands-on labs, or other hands-on experiences
• Identifying Technical and Proof of Value decision criteria
• Producing a customer-tailored read out document and presentation of the Technical Solution
• Presenting the Technical Solution readout to customer stakeholders and establishing trust
• Experience/understanding of security tools like BlackDuck, Coverity, Tosca
• Experience with ServiceNow, Jira, ITIL tools
• Experienced working in distributed teams across geo locations
• Strong problem-solving and communication skills, with fluency in English (written and verbal).
• Hard-working, enjoy working with people and crafting relationships.
  
  

Scam Notice

Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of CloudBees. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that CloudBees will never ask for any personal account information, such as cell phone, credit card details or bank account numbers, during the recruitment process. Additionally, CloudBees will never send you a check for any equipment prior to employment.

All communication from our recruiters and hiring managers will come from official company email addresses (@cloudbees.com) or from Paylocity and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent CloudBees and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at tahelp@cloudbees.com.

We take these matters very seriously and will work to ensure that any fraudulent activity is reported and dealt with appropriately. If you feel like you have been scammed in the US, please report it to the Federal Trade Commission at: https://reportfraud.ftc.gov/#/.

In Europe, please contact the European Anti-Fraud Office at: https://anti-fraud.ec.europa.eu/olaf-and-you/report-fraud_en

Signs of a Recruitment Scam

• Ensure there are no other domains before or after @cloudbees.com. For example: “name.dr.cloudbees.com”
• Check any documents for poor spelling and grammar – this is often a sign that fraudsters are at work.
• If they provide a generic email address such as @Yahoo or @Hotmail as a point of contact.
• You are asked for money, an “administration fee”, “security fee” or an “accreditation fee”.
• You are asked for cell phone account information.