Senior IT Administrator

Overview

IT Administrator & Desktop Support Engineer (Google Workspace Expert)

We are looking for a highly skilled and self-motivated IT Administrator & Desktop Support Engineer with in-depth experience managing Google Workspace environments, desktop support, and overall IT infrastructure. The ideal candidate will be responsible for maintaining a secure and efficient IT ecosystem, handling user support, system administration, and ensuring smooth day-to-day operations across our global team.

### **Key Responsibilities:**

* Provide **end-user desktop support** (Windows/Mac) for software, hardware, printers, and network-related issues.

* Administer and manage **Google Workspace (formerly G Suite)** – including Gmail, Drive, Calendar, Admin Console, Groups, Meet, Vault, etc.

* Maintain user accounts, email configurations, group permissions, and device policies in Google Workspace.

* Handle IT onboarding/offboarding – user setup, device configuration, access provisioning, and deactivation.

* Monitor and manage **network infrastructure**, Wi-Fi, VPNs, firewalls, routers, and switches.

* Troubleshoot and resolve technical issues efficiently, providing excellent customer service.

* Ensure compliance with security policies and perform regular IT audits.

* Maintain inventory of hardware/software assets and license renewals.

* Coordinate with external vendors for procurement, repairs, and tech support as required.

* Implement and maintain backup systems, endpoint protection, and updates.

* Provide documentation and training for users on tools and best practices.

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### **Required Qualifications & Skills:**

* Bachelor’s degree in IT, Computer Science, or a related field.

* **4+ years** of experience in IT administration and desktop support.

* **Hands-on expertise in Google Workspace Administration** is a must.

* Strong knowledge of Windows/Mac OS, hardware setup, remote desktop tools, and basic networking.

* Experience with firewalls, VPNs, cloud storage, antivirus solutions, and basic scripting.

* Excellent troubleshooting, communication, and organizational skills.

* Ability to work independently and manage multiple priorities in a fast-paced environment.

* Experience in remote desktop support for distributed teams is a strong plus.

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### **Preferred:**

• English language is mandate and good with communication
• Google Workspace Administrator Certification (if any).
• Experience with IT helpdesk tools (Jira, Zendesk, Freshdesk, etc.).
• Basic knowledge of SaaS tools like Slack, Zoom, Notion, etc.

### **Why Join Us?**

* Work in a dynamic and collaborative environment.

* Gain exposure to a modern tech stack and cloud-based infrastructure.

* Opportunity to build and scale IT systems for a growing global team.

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**To Apply:**

Please send your updated resume to aki@machinestation.in or shruti@machinestation.in with the subject: **IT Admin Application – \[Your Name]**

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Let me know if you'd like to tailor this for a part-time, contract, or remote-only setup.

Job Type: Full-time

Pay: ₹35,000.00 - ₹50,000.00 per month

Benefits:

• Paid time off
• Work from home

Schedule:

• Fixed shift
• Night shift
• UK shift

Work Location: Remote

Application Deadline: 15/05/2025
Expected Start Date: 15/05/2025