Chennai, Tamil Nadu, India
Information Technology
Full-Time
HSBC
Overview
Job Title: Senior IT Executive / IT Engineer
Location: Chennai
Experience: 5–10 years
Location: Chennai
Job Summary
We are looking for an experienced IT professional with 5–10 years of expertise in IT infrastructure, support, and system administration. The ideal candidate should have strong technical knowledge, problem-solving ability, good communication skills, and proven experience in IT policy implementation to ensure smooth business operations and compliance.
Key Responsibilities
Location: Chennai
Experience: 5–10 years
Location: Chennai
Job Summary
We are looking for an experienced IT professional with 5–10 years of expertise in IT infrastructure, support, and system administration. The ideal candidate should have strong technical knowledge, problem-solving ability, good communication skills, and proven experience in IT policy implementation to ensure smooth business operations and compliance.
Key Responsibilities
- Provide end-to-end IT support for hardware, software, networks, and security systems.
- Install, configure, and maintain desktops, laptops, servers, and peripherals.
- Troubleshoot and resolve complex system and network issues, ensuring high availability.
- Manage and monitor user accounts, access controls, backups, and disaster recovery plans.
- Oversee LAN/WAN, firewalls, antivirus, and cybersecurity frameworks.
- Implement and enforce IT policies, standards, and compliance protocols across the organization.
- Coordinate with vendors and service providers for IT procurement, AMC, and escalations.
- Lead and support system upgrades, migrations, and deployment of new technologies.
- Mentor junior IT staff and provide technical guidance.
- Bachelor’s degree in computer science, IT, or a related field (master’s preferred).
- 5–10 years of experience in IT support / system administration.
- Strong knowledge of Windows/Linux OS, Active Directory, networking, and cloud platforms (AWS/Azure).
- Experience in IT policy implementation, IT audits, and compliance management.
- Excellent communication skills (written and verbal).
- Strong troubleshooting, leadership, and stakeholder management skills.
- Ability to work independently and manage cross-functional IT projects.
- Experience with virtualization technologies (VMware/Hyper-V).
- Knowledge of ITIL processes and hands-on use of ticketing tools.
- Familiarity with database management (SQL).
- Exposure to cybersecurity frameworks and cloud security best practices.
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