Chennai, Tamil Nadu, India
Information Technology
Full-Time
Greenlight Financial Technology
Overview
Bengaluru, Karnataka
IT /
Full Time /
Hybrid
Greenlight is the leading family fintech company on a mission to help parents raise financially smart kids. We proudly serve more than 6 million parents and kids with our award-winning banking app for families. With Greenlight, parents can automate allowance, manage chores, set flexible spend controls, and invest for their family’s future. Kids and teens learn to earn, save, spend wisely, and invest.
At Greenlight, we believe every child should have the opportunity to become financially healthy and happy. It’s no small task, and that’s why we leap out of bed every morning to come to work. Because creating a better, brighter future for the next generation depends on it.
We're looking for a Senior IT Support Engineer to join our growing IT team in India. In this role, you will act as a key support staff for all our employees in India. You will also secure, support, and provide seamless end-user support in a hybrid work environment.
Technologies we use:
- Okta
- Google Workspace (G Suite)
- AWS
- Slack
- Jamf
- Atlassian Suite (Jira, Confluence)
- Microsoft Endpoint Management (Intune)
- Atlassian (Jira Cloud/Confluence/OpsGenie/Jira Service Desk)
- SAML/OAuth
- Apple Mac and PC hardware platforms
- Ubiquity Network Management Suite
What you will be doing:
- Provide level 1-2 support for both in-office and remote employees in both India and the US
- Develop and own the Day 1 onboarding process, providing support for all new hires
- Monitor Jira Service Desk queue and Slack channels for support queries
- Produce documentation describing current and future configurations, processes, policies and topologies
- Collaborate with systems engineers on special projects and escalated tickets
- Deploy hardware in office and to remote employees as required
- Demonstrate superior service to Greenight staff by proactively communicating and ensuring desired outcomes are achieved.
- Mobile device management using centralized control applications (iOS and Android)
- Support office hardware including network architecture, AV offerings, conference room technology, etc.
What you should bring:
- Associate or Bachelor's degree in computer science, information technology, information systems, or relevant experience
- 5+ years in a similar role
- Working experience with one or more of the following technologies: Okta or equivalent identity platform, Google Workspace (G Suite), Jamf or equivalent Mac MDM software, Microsoft Endpoint Management (InTune), or Atlassian (Jira Cloud/Confluence/OpsGenie/Jira Service Desk)
- Experience with IT SaaS systems, networks, and related technologies
- Self-starter with proven ability to effectively manage support requests through a ticketing system
- Solid knowledge of best practices in IT systems administration and system security
- Exceptional organizational, analytical and communication skills
Who we are:
It takes a special team to aim for a never-been-done-before mission like ours. We’re looking for people who love working together because they know it makes us stronger, people who look to others and ask, “How can I help?” and then “How can we make this even better?” If you’re ready to roll up your sleeves and help parents raise a financially smart generation, apply to join our team.
Greenlight is an equal opportunity employer and will not discriminate against any employee or applicant based on age, race, color, national origin, gender, gender identity or expression, sexual orientation, religion, physical or mental disability, medical condition (including pregnancy, childbirth, or a medical condition related to pregnancy or childbirth), genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law.
Greenlight is committed to an inclusive work environment and interview experience. If you require reasonable accommodations to participate in our hiring process, please reach out to your recruiter directly or email recruiting@greenlight.me.
Similar Jobs
View All
1 Day ago
Lead Python Developer
Information Technology
- 8 - 12 Yrs
- Anywhere in India/Multiple Locations
My Client is revolutionizing the hospitality industry by transforming how businesses manage their finances through cutting-edge Accounts Payable automation. Our mission? To eliminate manual work from business expenses and empower operators with real-...
1 Day ago
Business Analyst I, DeviceOS
Information Technology
- Chennai, Tamil Nadu, India
This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. DescriptionAmazon is looking for a data-savvy professional to crea...
1 Day ago
IT Support Mgr II
Information Technology
- Chennai, Tamil Nadu, India
This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. DescriptionAre you passionate about helping people solve IT proble...
1 Day ago
EverestDX - Senior Python Developer
Information Technology
- Chennai, Tamil Nadu, India
Job Title : Sr. Python DeveloperJob Location : Hyderabad Type : Full : 8+ Period : Immediate to 15 days joiners are highly : Design, develop, and maintain scalable Python applications and AI-powered solutions. Collaborate with cross-functional tea...
1 Day ago
.NET Application Developer
Information Technology
- Chennai, Tamil Nadu, India
🌟 We're Hiring: .NET Application Developer! 🌟We are looking for a skilled .NET Application Developer with at least 5 years of experience to join our dynamic team. The ideal candidate will have a strong background in developing robust applications us...
1 Day ago
Full Stack Developer - Node.js/React.js
Information Technology
- Chennai, Tamil Nadu, India
Designation : Full Stack Developer( React.js+ Node.js)Job Location : PrabhadeviJob Day & Timing : Mon - Fri , 9 AM -6 PMJob Description Perform hands-on computer program improvement, counting composing code and unit tests, doing verification of co...
1 Day ago
Sr. Test Engineer - QA Job
Information Technology
- Chennai, Tamil Nadu, India
We use cookies to offer you the best possible website experience. Your cookie preferences will be stored in your browser’s local storage. This includes cookies necessary for the website's operation. Additionally, you can freely decide and change any...
1 Day ago
QA Engineer
Information Technology
- Chennai, Tamil Nadu, India
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ emp...
Talk to us
Feel free to call, email, or hit us up on our social media accounts.
Email
info@antaltechjobs.in