Chennai, Tamil Nadu, India
Information Technology
Full-Time
UST
Overview
Role Description
Senior Network Engineer
Experience & Qualifications
Routing And Switching,Ccna Security,Firewall
Senior Network Engineer
Experience & Qualifications
- Minimum 10+ years of relevant experience in a Network Operations Engineer role.
- CCNA certification required; CCNP certification or actively working towards it is preferred.
- Strong working knowledge of:
- Branch & Data Centre Switching & Routing
- Wireless technologies (setup, troubleshooting, security)
- Enterprise Firewalls, especially CheckPoint and Palo Alto
- Internet routing and security
- Common interior and exterior routing protocols
- Site-to-Site and Remote Access VPN technologies
- Proxy technologies such as Bluecoat or McA
- Load Balancers
- IP Address management and network services (DNS, DHCP, NTP)
- Network management, monitoring, and diagnostic tools
- Network probes and packet capture analysis
- Excellent English communication skills.
- Experience working within the ITIL framework.
- Familiarity with ServiceNow.
- Knowledge of voice, video, and audio-visual solutions.
- Collaborate with a global, multi-location cross-functional team in a dynamic environment.
- Play a key role in maintaining and advancing our technical network estate.
- Focus primarily on operational and sustaining engineering tasks, with involvement in change and project work as needed.
- Work closely with teams including Service Desk, Platforms, Information Security, and End User Services.
- Proactively manage incidents, problems, and issues, adhering to SLAs and OLAs.
- Serve as a technical resource for change requests, project work, maintenance, firmware upgrades, and patch cycles.
- Follow documented Standard Operating Procedures and use ServiceNow to update incidents and requests.
- Stay informed on the technology roadmap for existing and emerging technologies.
- Participate in shift work, weekend duties, and on-call rotations as required.
Routing And Switching,Ccna Security,Firewall
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