Senior Product Manager (Technical)

Summary:

Are you passionate about cutting-edge cloud-native platforms and driven to build the foundational services that power enterprise-grade products? We're seeking a highly skilled and strategic Senior Product Manager (Technical) to own the Plexus Application Infrastructure Platform, a critical component of our cloud-native ecosystem. This pivotal role within our Platform Engineering organization is central to our mission: to build a durable competitive advantage by providing robust "building blocks" that accelerate value-to-market for all Thomson Reuters' products.

Thomson Reuters leads at the intersection of content and technology with trusted data, workflow automation, and AI. You'll be instrumental in shaping the future of our digital product delivery, working closely with the dedicated Plexus Service Mesh team, which engineers and operates our sophisticated microservice platform based on Kubernetes and Istio. If you're ready to Compete to Win by driving innovation and helping us Obsess over our Customers by delivering exceptional infrastructure, we want to hear from you.

About The Role

As the Senior Product Manager (Technical) for the Plexus Application Infrastructure Platform, you will be the driving force behind our Service Mesh capability, a critical microservice platform built on Kubernetes and Istio. Your responsibilities will be diverse and impactful, requiring a strategic mindset and a collaborative spirit:

• Define and Champion Product Strategy: Develop and own the product vision, strategy, and roadmap for the Plexus Application Infrastructure Platform, aligning it with overall organizational goals and anticipating future technology trends, especially within the CNCF landscape.
• Obsess Over Our Customers: Serve as the authoritative voice of the customer for engineering teams, deeply understanding their needs and translating complex infrastructure challenges into clear, actionable requirements. You will prioritize the product backlog to maximize business and customer value, driving platform capabilities that foster adoption.
• Compete to Win: Proactively identify and assess new technologies, market trends, and competitive advantages in the cloud-native infrastructure space to ensure our platform remains at the forefront of innovation.
• Challenge Your Thinking: Advocate for innovative approaches to microservice architecture and platform design. You'll lead efforts to enhance transparency and collaboration across all product and engineering teams, always seeking better ways to build and deliver value.
• Act Fast. Learn Fast.: Exhibit extreme ownership of the platform's performance and reliability. You'll participate across the full development lifecycle—from Ideation and Design through Build, Test, and Operate—embracing our DevOps culture where 'you build it, you run it.' You'll continuously iterate, analyze metrics, and rapidly adapt to deliver an exceptional user experience.
• Stronger Together: Lead cross-functional product discovery and delivery, collaborating seamlessly with development managers, architects, scrum masters, software engineers, DevOps engineers, and other product managers. You will foster an environment where collective expertise achieves shared success.
• Drive Engineering Excellence: Establish and champion software engineering best practices, advocating for tooling that makes compliance frictionless and embedding a strong emphasis on test and deployment automation within our platform.
  
  
  

About You

We are looking for a visionary and hands-on leader who embodies a unique blend of deep technical understanding and astute product management expertise. You are someone who thrives in a dynamic, fast-paced environment and is driven to make a significant impact.

• Product Management: 5+ years of progressive experience in Product Management, with a significant portion dedicated to technical products, platforms, or infrastructure services. (Candidates with a strong software development background (e.g., 6+ years) looking to transition into a technical product management role for cloud-native platforms will also be highly considered).
• Cloud-Native Expertise: Deep technical acumen in cloud-native infrastructure, with hands-on experience building or managing platforms on major cloud providers (AWS, Azure, GCP).
• Containerization & Service Mesh: Expert-level understanding and practical experience with Kubernetes (ideally AWS EKS and/or Azure AKS) and Istio or other Service Mesh technologies.
• DevOps & Infrastructure-as-Code: Familiarity with container security, supply chain security, declarative infrastructure-as-code (e.g., Terraform), CI/CD automation, and GitOps workflows.
• Architectural Understanding: Strong understanding of microservice architectures, API design principles, and distributed systems.
• Programming (Beneficial): An understanding of modern programming paradigms and languages (e.g., Golang, Python, Java) is highly beneficial, enabling effective collaboration with engineering teams.
• Problem-Solving: Exceptional problem-solving abilities, capable of dissecting complex technical challenges and translating them into clear product opportunities and solutions.
• Communication & Influence: Outstanding communication skills, with the ability to articulate complex technical concepts and product strategies clearly and concisely to diverse audiences, from engineers to executive leadership.
• Collaboration: A collaborative spirit and a history of successfully leading cross-functional teams, fostering an environment where every voice contributes to building the best possible platform.
• Strategic & Agile: Strategic thinking with a talent for balancing long-term vision with short-term execution. A strong sense of urgency, an agile mindset, and an insatiable curiosity that drives continuous learning and innovation. You're unafraid to challenge assumptions and push boundaries, constantly seeking better ways to build and deliver value.
• Customer Empathy: A customer-centric approach with a passion for understanding and addressing internal and external customer needs.
  
  
  

Education:

• A bachelor’s degree in business administration, computer science, computer engineering, a related technical field or equivalent work experience
• Relevant certifications (e.g., Certified Kubernetes Administrator (CKA), Product Management certifications, or cloud platform certifications) are a plus.
  
  
  

What’s in it For You?

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
  
  
  

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com.