Senior Program Manager - IT

Position Summary

The Sr. Manager, IT Project Management will be responsible for providing leadership and project management oversight for our India IT PMO operations. This role will lead a team of IT Project Managers while working directly with senior leaders, product owners, key stakeholders, and various internal IT teams to achieve project objectives. The ideal candidate will be an experienced IT people leader with a strong background in project management, and a proven record of successfully leading complex IT projects across a variety of technical disciplines.

This role will provide management of daily project activities across multiple initiatives, serve as a liaison between onshore and offshore teams, and be accountable for the successful delivery of all IT projects involving our India locations. The Sr. Manager will develop and maintain key stakeholder relationships with cross-functional teams and senior management across the R1 organization.

Essential Responsibilities

• Lead a team of IT project managers located in India, providing mentorship, guidance, and professional development opportunities.
• Ensure adherence to IT PMO project management standards and best practices for all projects.
• Develop and manage project plans that track tasks, deliverables, and resources to ensure projects are delivered on time, with quality and on budget.
• Proactively manage, communicate, and mitigate project risks and issues.
• Provide regular project status reporting for all projects delivered.
• Lead Waterfall/Agile/Hybrid projects through all phases of the project lifecycle.
• Manage stakeholder relationships as needed with both IT and business teams.
• Foster a culture of transparency, collaboration, and innovation.
  
  

Skills

• IT Project Management
• Project management tools such as Microsoft Project, Service Now SPM, or similar
• Stakeholder Management
• IT Resource Management
• People Leadership
• Agile Methodology (Lean/Kanban)
• Waterfall Methodology (PMBOK Preferred)
• SDLC
• MS Office Suite (Word, PowerPoint, Excel, Visio)
• MS SharePoint
• MS Teams
  
  

Other Qualifications

Proficient computer skills (including, but not limited to, spreadsheets, Internet, and email) are required.

Demonstrated leadership skills with a track record of successfully managing large IT projects using matrixed, cross functional teams within fast-paced global organizations. At least 3 years of managing 5 employees or more, including performance management and recruiting responsibilities. Healthcare industry knowledge and M&A experience preferred.

Education Level - Bachelors' Degree

Experience Level - 7-10 years experience.

License and Certification Level - PMP, PMI-ACP, SAFe, or CSM certifications preferred.

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.

Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com

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