Senior QA Analyst - Incentive Compensation Management(Xactly, Varicent,Spiff)

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Job Category

Software Engineering

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The Global Incentive Compensation Systems Team is responsible for

developing, maintaining, testing, and administering systems used for

compensating the Salesforce sales organization, as well as tools used by

our internal teams to perform their job functions.

As a Senior QA Engineer, you will test code changes in Spiff, Xactly, ETL

processes, and internal compensation tools against business

Requirements. You Will Leverage Your Strong Technical Skills And

functional expertise to identify and resolve bugs, prevent issues in

Production, and maintain code quality as the Systems team expands its

scope of automation. QA Engineers work closely with Developers to

ensure that all functionality is working as designed and commissions

are calculated accurately, and we partner with cross-functional teams

including Compensation Operations to support UAT.

In addition to testing efforts, we are seeking an experienced person for

Test Coordination to manage and oversee User Acceptance Testing

(UAT), End-to-End (E2E) testing, and Parallel Processing efforts for

multiple systems. In this role, you will collaborate with external teams,

ensuring seamless coordination and communication to meet testing

milestones and deliverables. You will be responsible for developing

comprehensive test plans, executing test strategies, and managing

defect tracking and resolution. The ideal candidate will possess strong

organizational and problem-solving skills, with a proven track record of

leading cross-functional teams in complex testing environments. Your

ability to foster a collaborative atmosphere and drive results will be

essential to the success of this role.

Essential Functions

Test Coordinator to manage and oversee UAT, E2E testing, and

Parallel Processing efforts, ensuring seamless coordination and

communication with external teams.

Perform QA testing for code changes in Xactly Incent, Xactly

Connect, and internal compensation tools

Prepare test scripts, set up test data, and execute test cases

Identify, report, and track bugs through resolution

Capture and document test results, ensuring compliance with

Finance and IT audits

Execute regression testing and smoke testing

Coordinate with developers and product owners to understand and

validate business requirements

Work cross-functionally with Compensation Operations team to

support UAT and provide expertise

Job Requirements

Hands on Experience in Incentive Compensation Management

domain with (Xactly/SPIFF/Varicent/EverStage or Captive IQ).

Strong understanding of incentive compensation models,

including commission structures, bonus programs, and sales

performance metrics

Good to have Salesforce platform knowledge or some Salesforce

certification.

Strong experience in Testing, Test Strategy design, Test planning

& exposure to test metrics.

Experience working with IT development staff on complex

projects.

Familiarity with Agile (Scrum) framework and regression testing is

Preferred

Ability to make decisions and work with minimal direction even

under pressure

Strong analytical and mathematical skills

Better to have some certification on testing along with ICM tools.

Education & Experience

A minimum of 5 years of testing experience is required. 6 to 8

Years Of Experience Is Preferred.

Strong experience with compensation systems (Spiff, Everstage,

Captivate IQ, Varicent, or Xactly)

Accommodations

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Posting Statement

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