Senior Quality Test Engineer I

Would you like to be part of a team that excels in delivering high-quality Salesforce solutions to our customers?

Are you a problem solver who enjoys working collaboratively to achieve business goals through Salesforce development?

About The Team

Join a dynamic and collaborative team dedicated to leveraging Salesforce to its fullest potential. Our team comprises skilled professionals, including developers, administrators, business stakeholders, and product teams, all working together to deliver top-notch Salesforce solutions. We foster a culture of continuous learning and growth, encouraging innovation and the sharing of best practices. As part of our team, you'll have the opportunity to work on exciting projects, lead a talented group of individuals, and make a significant impact on our organization's success.

About The Role

The Senior Quality Test Engineer I is a Senior position in Quality Assurance responsible for developing and executing performance and automation tests. This position works with management to enhance quality and process standards and to plan and execute effective and efficient test approaches to accomplish on-time and efficient delivery of high-quality software products and/or data.

Responsibilities

• Innovate process improvements that enable efficient delivery and maintenance with consistent direction.
• Research available tools and lead or participate in initiatives to identify and implement those that will cost-effectively enhance testing capabilities and product quality.
• Identify areas for cooperation with other teams to improve overall quality and, with peers or others, implement initiatives improving testing capability and efficiency.
• Configure, maintain, and/or administer testing tools or environments.
• Develop and execute automated and performance testing for assigned projects to successfully and consistently enable delivery of high-quality software products and services on time, on budget, and to specification.
• Interact with Product Management, Project Management, Engineering, and Operations teams to plan testing for delivery of products and enhancements and to assure products meet product requirements and quality standards.
• Maintain flexibility to react quickly to changes in priorities or circumstances to meet the needs of the business.
• Plan and execute automated and performance tests working with QA/Testing staff, project managers, technical leads, and subject matter experts.
• Report issues and results, researching and identifying root causes as appropriate, documenting accordingly.
• Ensure that testing addresses requirements as agreed with other stakeholders.
• Research available tools and participate in initiatives to implement those that will cost-effectively enhance testing capabilities and product quality.
• Identify opportunities to apply existing automation or other tools to meet testing needs.
• Research and identify root causes of performance issues in partnership with architects, developers, and network and system engineers.
• Maintain awareness of the state of the industry and evaluate emerging trends/developments that may benefit the organization.
• Conduct project reviews, ensuring review criteria are defined, and implementing procedures for ensuring quality control of project deliverables.
• Cooperate in the enhancement of the methodologies employed for test planning and execution, defect tracking, and metric and status reporting.
• Lead or participate in continuous improvement initiatives and implementation of best practices.
• Maintain framework for record retention in order to support internal and external IT audits.
• Work across teams to enhance quality assurance/testing and help to develop/execute performance and automation testing throughout the business as appropriate.
• Identify areas for improvement and, with leadership, peers, or others, implement initiatives improving overall capability and efficiency.
• Ensure results of root cause analyses are addressed.
• Maintain flexibility to react quickly to changes in priorities or circumstances to meet the needs of the business.
• All other duties as assigned.
  
  

Requirements

• 3+ years of Quality Test Engineering experience
• 3+ years of automation experience testing Salesforce.com applications
• Bachelor's degree in Computer Science, Engineering or a related field (or equivalent work experience)
  
  

Technical Skills

• Strong knowledge of Copado Robotic Testing (CRT) or Copado CI/CD pipelines
• Experience developing automated tests using Selenium WebDriver and/or Playwright
• Proficiency in test strategy, automation frameworks and version control
• Working knowledge of APIs, Salesforce data models and SOQL
• ISTQB, Copado Robotic Testing or Salesforce certifications
• Familiarity with CPQ testing, Visualforce, LWC (Lightning Web Components) and Apex
• Prior involvement in Agile/Scrum delivery models
• Strong analytical skills and a test-to-break mindset
• Strong understanding of QA methodologies.
• Strong knowledge of process improvement.
• Strong knowledge of the software development process.
• Advanced written and verbal communication skills.
• Experienced QA testing skills.
• Ability to develop and execute complex automated and performance testing.
• Understanding of industry trends.
• Strong research skills (tools/root cause analysis).
• Exhibits innovative approaches to process improvement.
• Strong written and oral communication.
• Administration of testing tools/environments.
  
  

Work in a way that works for you

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
  
  

Working for you

Benefits

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Comprehensive Health Insurance: Covers you, your immediate family, and parents.
• Enhanced Health Insurance Options: Competitive rates negotiated by the company.
• Group Life Insurance: Ensuring financial security for your loved ones.
• Group Accident Insurance: Extra protection for accidental death and permanent disablement.
• Flexible Working Arrangement: Achieve a harmonious work-life balance.
• Employee Assistance Program: Access support for personal and work-related challenges.
• Medical Screening: Your well-being is a top priority.
• Modern Family Benefits: Maternity, paternity, and adoption support.
• Long-Service Awards: Recognizing dedication and commitment.
• New Baby Gift: Celebrating the joy of parenthood.
• Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays.
  
  

About The Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis Services.