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3 Days ago

Senior Salesforce Marketing Cloud (SFMC) Platform Architect

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Pune, Maharashtra, India
Information Technology
Full-Time
dentsu

Overview

Job Description:

Responsibilities include but are not limited to:

Experience:

4-6 years

  • SFMC Architecture & Implementation: Design, implement, and manage SFMC solutions, including Email Studio, Journey Builder, and Automation Studio.
  • Data Management & Integration: Define data models, manage SQL-based data segmentation, and integrate SFMC with Salesforce CRM and third-party platforms via REST/SOAP APIs.
  • Development & Customization: Develop AMPscript & SSJS-based solutions, enhance automation workflows, and optimize personalization strategies.
  • Marketing Automation & Deliverability: Ensure email deliverability best practices, build dynamic content-driven campaigns, and optimize customer engagement.
  • Security & Compliance: Maintain adherence to GDPR, CCPA, and internal data policies, ensuring PII security in SFMC implementations.
  • Collaboration & Leadership: Work with cross-functional teams, gather client requirements, and lead training and knowledge transfer sessions.
  • Performance Optimization: Monitor SFMC scalability, automation workflows, and reporting insights to improve campaign efficiency.


Requirements:

Must-Have Skills:

  • SFMC Core Expertise – Strong knowledge of SFMC architecture, data models, and various studios.
  • Automation & Journey Building – Proficiency in Journey Builder, Email Studio, and Automation Studio.
  • SQL & Data Management – Experience with complex queries, data extensions, and segmentation.
  • AMPscript & SSJS – Advanced scripting for personalization and dynamic content.
  • APIs & Integrations – Hands-on experience with REST, SOAP APIs, and external system integrations.
  • Email Deliverability & Reporting – Expertise in campaign analytics, reporting, and optimization techniques.


Desired Skills:

Good-to-Have Skills:

  • Cloud Pages & Web Technologies – HTML, JavaScript, CSS.
  • Einstein AI & Analytics – Experience with predictive personalization.
  • Distributed Marketing & Multi-Business Unit Experience – Ability to manage multi-org setups.
  • External Integrations – Familiarity with Mulesoft, Boomi, or other middleware tools.
  • Datorama & Tableau CRM – Experience in data visualization and campaign performance tracking.


Behavioral Skills:

Adaptability – Ability to thrive in a fast-paced, evolving environment.

Time Management – Strong organizational and multitasking skills.

Team Collaboration – Work effectively with cross-functional teams.

Presentation & Communication – Ability to convey technical concepts to non-technical stakeholders.

Why Join Us?

  • Exciting projects with leading clients.
  • Opportunity to work on cutting-edge SFMC implementations.
  • Collaborative work environment with career growth opportunities


Location:

Bengaluru

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent
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