Hyderabad, Telangana, India
Information Technology
Full-Time
Verint Systems Inc.

Overview
Core Tasks:
- Support Quality Management and Automated Quality Management Cloud initiative product development, ensuring global customer success.
- Begin with resolving small product issues, progressing to new feature development.
- Distill requirements from feature level into implementation level tasks
- Evaluate whether implementation tasks meet feature requirements and work with Team Lead and Technical Architect to ensure it does.
- Guide the team in writing clean, maintainable, and efficient code using Python and Java.
- Architect and implement AI-driven solutions for automation, analytics, and decision-making.
- Ensure adherence to best practices in AI model training, deployment, and monitoring.
- Implement and maintain automated testing frameworks (PyTest, Cucumber, Selenium, etc.).
- Conduct rigorous code reviews to uphold software quality.
- Drive process improvements for test automation and CI/CD pipelines.
- Oversee CI/CD pipelines for efficient deployment of AI and full-stack applications.
- Optimize cloud-based solutions (AWS, Azure) for performance and cost-efficiency.
- Guide the team in setting up infrastructure for AI workloads in the cloud.
- Develop and implement technical strategies to drive innovation in AI and full-stack development.
- Stay updated with emerging technologies in AI/ML, full-stack development, and cloud computing.
- Evaluate new tools and frameworks to enhance product capabilities.
- Work closely with cross-functional teams, including product managers, designers, and other developers.
- Lead Agile Scrum ceremonies such as sprint planning, daily stand-ups, and retrospectives.
- Align development activities with business objectives and product roadmaps.
- Support departmental and team initiatives
Management and Leadership:
- Communicate relevant risks and issues to Team Lead and other relevant team members inside and/or outside the team
- Take responsibility for technical implementation and decision making including the delivery of features
- Identify, monitor and resolve feature related issues; escalate if individual resolution is not possible
Knowledge and Expertise:
- Be seen as a person who when faced with technical challenges can work as part of a team to resolution
- Support and provide input to development tools, environment and 3 rd party software selection
- Develop an understanding of the target market and technology used
- Help provide information to resolve disputes and make tradeoffs
Mandatory Skills :
- Degree in Computer Science, Engineering, or equivalent with 6+ years of experience in full-stack development, including AI/ML integration.
- 3+ years of experience in full-stack development.
- Working experience with MERN Stack (MongoDB, Express.js, React.js, Node.js), Python, Java/J2EE technologies, EXTJS, C#.
- 2+ years of experience in Vue.js, JavaScript, HTML5, CSS, TypeScript, UI Development, Node.js, RESTful Web Services, and NoSQL databases (MongoDB, DynamoDB).
- 1+ years of experience working with Python, Machine Learning technologies, NLP, and Python libraries like Pandas, Keras, TensorFlow, and Scikit-Learn.
- Experience with Computer Vision, Speech Analytics, and Deep Learning techniques.
- Hands-on experience in at least 2-3 computer vision/deep learning use cases such as detection, tracking, classification, recognition, and intent understanding using TensorFlow/Keras/PyTorch frameworks.
- Working experience with cloud technologies AWS, Azure (OKD/OpenShift experience is a plus).
- Experience with containerization and orchestration tools such as Kubernetes, Docker.
- Hands-on experience with CI/CD tools like Harness and Jenkins.
- Experience with Infrastructure as Code (IaC) using Terraform.
- Working knowledge of Linux/Unix services.
- Experience with monitoring tools such as Datadog and/or OpsGenie.
- Strong background in test automation using Cucumber, PyTest, Selenium.
- Experience in voice & video recording platforms is advantageous.
- Strong programming background, capable of designing and delivering solutions quickly.
- Experience with Agile methodologies (JIRA, Scrum/Kanban).
- Strong leadership, mentoring and problem-solving skills.
- Ability to collaborate effectively across teams.
- Excellent communication skills, both written and verbal.
- Able to work independently under general direction towards predetermined longer-term goals
- Able to troubleshoot and identify root cause of issues while liaising with engineering teams, support and end customers
- Ability to work as part of a matrixed team, building supportive and collaborative relationships with colleagues to meet Verint’s objectives
- Experience of software development within a team
- Understanding of software development life cycle methodologies – especially Agile Scrum
- Passionate about customer success.
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