Senior Software Engineer

About the Role

As a “Senior DevOps Engineer” you will be responsible for building and supporting AWS infrastructure used to host a platform offering audit solutions. This engineer is constantly looking to optimize systems and services for security, automation, and performance/availability, while ensuring solutions developed adhere and align to architecture standards. This individual is responsible for ensuring that technology systems and related procedures adhere to organizational values.

The person will also assist Developers with technical issues in the initiation, planning, and execution phases of projects. These activities include: the definition of needs, benefits, and technical strategy; research & development within the project life cycle; technical analysis and design; and support of operations staff in executing, testing and rolling-out the solutions.

This role will be responsible for:

• Plan, deploy, and maintain critical business applications in prod/non-prod AWS environments

• Design and implement appropriate environments for those applications, engineer suitable release management procedures and provide production support

• Influence broader technology groups in adopting Cloud technologies, processes, and best practices

• Drive improvements to processes and design enhancements to automation to continuously improve production environments

• Maintain and contribute to our knowledge base and documentation

• Provide leadership, technical support, user support, technical orientation, and technical education activities to project teams and staff

• Manage change requests between development, staging, and production environments

• Provision and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements

• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of automated processes

• Perform ongoing performance tuning, infrastructure upgrades, and resource optimization as required

• Provide Tier II support for incidents and requests from various constituencies

• Investigate and troubleshoot issues

• Research, develop, and implement innovative and where possible automated approaches for system administration tasks

About you
You are fit for the role of a Senior DevOps Engineering role if your background includes:

Required:

• 8+ years at Senior DevOps Level.

• Knowledge of Azure / AWS cloud platform – s3, cloudfront, cloudformation, RDS, OpenSearch, Active MQ.

• Knowledge of CI/CD, preferably on AWS Developer tools

• Scripting knowledge, preferably in Python / Bash or Powershell

• Have contributed as a DevOps engineer responsible for planning, building and deploying cloud-based solutions

• Knowledge on building and deploying containers / Kubernetes. (also, exposure to AWS EKS is preferable)

• Knowledge on Infrastructure as code like: Bicep or Terraform, Ansible

• Knowledge on GitHub Action, Powershell and GitOps

Nice to have:

• Experience with build and deploying .net core / java-based solutions

• Strong understanding on API first strategy

• Knowledge and some experience implementing testing strategy in a continuous deployment environment

• Have owned and operated continuous delivery / deployment.

• Have setup monitoring tools and disaster recovery plans to ensure business continuity.

#LI-AM1

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.