Senior Technical Project Manager

Overview

Role Overview

We are looking for a Senior Project Manager who can own delivery end-to-end across complex, multi-stakeholder software environments. This means managing evolving requirements, coordinating across internal teams and external vendors, and holding delivery discipline — all while keeping client relationships strong.

Structure is your default. Ownership is non-negotiable. You proactively identify risks and act before they become problems — not after someone raises them.

You will be the central point of accountability for delivery and communication — ensuring work is planned, changes are controlled, and the team operates with clarity and stability at all times.

You will have the authority to structure communication, enforce change control, and drive delivery decisions in alignment with leadership.

Key Responsibilities

Stakeholder & Client Management

Own all delivery-related communication with clients and external stakeholders

Manage expectations across multiple stakeholders with differing priorities — simultaneously and without losing control

Frame discussions using structured trade-offs — timeline, priority, and effort — rather than direct acceptance or rejection

Build and sustain client confidence through consistency, transparency, and proactive communication

Requirement & Scope Control

Manage evolving requirements without allowing uncontrolled scope creep

Ensure no work enters execution without agreed scope, priority, and impact clarity

Ensure every change is documented, impact-assessed, and aligned before it enters the delivery cycle

Guide stakeholders toward informed decisions using structured reasoning and trade-offs, not pushback

Project Execution & Delivery

Own timelines, milestones, and delivery outcomes end-to-end

Drive prioritisation discussions when competing demands arise, ensuring alignment between stakeholder expectations and delivery capacity

Proactively track progress, surface risks early, and resolve blockers before they escalate

Run structured planning and release cycles in sync with engineering, product, and QA leads

Ensure delivery quality through clear ownership, pre-agreed criteria, and disciplined handoffs

Multi-Vendor & Cross-Team Coordination

Coordinate across internal teams and external vendors working in parallel

Establish clear ownership, responsibilities, and dependency maps across all workstreams

Resolve cross-team conflicts and delivery dependencies proactively, minimising the need for escalation

Keep all parties aligned on priorities even when those priorities shift

Team Protection & Stability

Shield engineering and product teams from ad hoc client requests and unplanned scope

Maintain stable priorities and clear task ownership across all active workstreams

Ensure the team is focused on the right things — protected from noise, not exposed to it

Create the conditions for the team to do their best work, even in high-change periods

Process & Governance

Establish and sustain structured delivery processes (Agile / Scrum or hybrid)

Maintain real-time delivery visibility through clear status reporting and tracking

Define and enforce escalation paths for scope changes, blockers, and decisions

Drive retrospectives and continuous improvement on delivery effectiveness

Must-Have Skills

Strong ownership mindset — takes responsibility for delivery outcomes, not just the coordination around them

6–10 years managing complex software delivery projects end-to-end

Prior experience in healthcare technology or digital health — understanding of domain constraints, compliance expectations, and stakeholder sensitivity is essential

Demonstrated experience in multi-stakeholder and multi-vendor delivery environments

Ability to influence stakeholder decisions using structured communication, reasoning, and trade-offs — not direct pushback

Ability to manage scope change and competing priorities simultaneously without losing delivery discipline

Strong command of Agile / Scrum — in practice, not just in terminology

Clear, direct, and persuasive communicator in both written and verbal settings

Proven ability to hold firm with demanding stakeholders while keeping the relationship intact

Hands-on experience with project management tools such as Jira, ClickUp, Notion, or equivalent

What We Are Looking For

Someone who brings order to ambiguity — not someone who waits for clarity before acting

Someone who can operate effectively even when information is incomplete or still evolving

Someone who can influence without confrontation — managing expectations without damaging relationships

Someone who balances stakeholder demands with team capacity, not just one or the other

Someone who defaults to documentation, clear ownership, and closed loops

Someone who takes full ownership of outcomes — not just tasks

What This Role Is Not

Not a passive coordination or status-reporting role

Not limited to maintaining task boards and sending update emails

Not suitable for someone who needs stable requirements before they can execute

Not a role where you wait to be told what needs fixing

Reality Check

This role operates in an environment where requirements change, priorities shift, and stakeholders do not always agree. If any of the following describe you, this role will not be the right fit:

You prefer requirements to be fully defined before you begin

You find it difficult to hold firm with demanding or difficult stakeholders

You avoid structured, direct conversations about scope or timelines

You see project management as tracking tasks rather than owning outcomes

Why Join Us

High-ownership role with direct influence on delivery outcomes and stakeholder relationships

Opportunity to bring structure and control to complex, real-world execution environments

Work closely with leadership on critical delivery decisions — your judgment matters and is visible

Fast-moving environment where strong operators stand out and grow quickly

How to Apply

Send your resume along with a brief cover note addressing both of the following:

Describe a situation where you had to manage multiple stakeholders, changing timelines, and scope creep simultaneously. What did you control, and what did you not?

How did you protect your delivery team while keeping the client relationship intact?

Applications without a cover note will not be reviewed. Generic or theoretical answers will not be considered. We are looking for evidence of real delivery judgment.