ServiceNow Software Engineer

Simeio is a global identity and access management service provider focused on protecting organizations key data and access requirements to business critical systems and applications.
Simeio provides services such as Access Management, IGA, PAM & CIAM plus our wider service offerings include support, upgrades, governance and application onboarding.




The Opportunity:

An Servicenow developer experience in our team is a crucial part of Simeio.
This role will let you work on some of our biggest and most interesting projects with clients from across the globe.
You’ll also work in parallel with other tool as part of a team on larger implementations or application onboarding projects.
This is an excellent opportunity to use your existing skills and continue to develop yourself by learning from other highly skilled industry professionals.

The Role:

ServiceNow developer focused on delivery of important ServiceNow technology initiatives across the People Team. Working together with the team, our customers, and our partners, to take on challenging technology implementation projects that simplify and enhance the everyday experiences of our employees.

Responsibilities:
Transform business requirements and user stories into ServiceNow technology solutions

• Develop and configure ServiceNow catalog items, workflows, and custom Service portal pages/widgets to support the Business
• Provide release and incident management support for the supported tools and services
• Understand and practice ServiceNow best practices to maintain system compliance
• Design and implement feature and story solutions alongside other ServiceNow development and analyst team members
• Engage with the Architect and team leads to produce high-level and /or detailed design of requirements
• Ensure non-functional requirements are incorporated into solutions such as performance and availability
• Consistently deliver on story commitments for each sprint
• Resolve production incidents
• Conceptualize technical solutions to make both large and small improvements to the employee and user experience
• Develop and execute test scripts for functional testing and execute them as part of any ServiceNow upgrade and release
• Communicate enhancements and changes by writing and publishing release notes and knowledge articles
• Interface with stakeholders to proactively address issues and support the service delivery
• Good Communication and Interpersonal skills
• Provide training and change management support, as needed
• Drive process optimization, efficiencies and productivity using automation
• Drive high-quality execution across organizational lines
• Work within an agile development/delivery framework

Key Skills:

• Bachelors Degree OR equivalent work experience
• 7 plus years of ServiceNow platform development experience
• 5 plus years of Experience in the ITSM, CSM, ITBM, Employee Service Center Portal and UI Builder
• 5 plus years of experience in scripting language such as JavaScript, AngularJS, and PowerShell
• 3 plus years of experience working within an Agile development framework.
• Hands-on experience developing applications in ServiceNow Service portal framework
• Hands-on experience with AngularJS, Service Portal widgets and pages
• Advanced level experience with ServiceNow primary toolset:
• Service portal
• Business rules
• Client scripts
• PowerShell Scripts
• Script includes
• Script actions/events
• Import sets
• Export sets
• Asynchronous transformation
• Scripted REST

About Simeio

Simeio has over 650 talented employees across the globe. We have offices in USA (Atlanta HQ and Texas), India, Canada, Costa Rica and UK.

Founded in 2007, and now backed by private equity company ZMC, Simeio is recognized as a top IAM provider by industry analysts.
Alongside Simeio’s identity orchestration tool ‘Simeio IO’ - Simeio also partners with industry leading IAM software vendors to provide access management, identity governance and administration, privileged access management and risk intelligence services across on-premise, cloud, and hybrid technology environments.
Simeio provides services to numerous Fortune 1000 companies across all industries including financial services, technology, healthcare, media, retail, public sector, utilities and education.

Simeio is an equal opportunity employer. If you require assistance with completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our recruitment team - recruitment@simeio.com.
Thank you

About your application

We review every application received and will get in touch if your skills and experience match what we’re looking for. If you don’t hear back from us within 10 days, please don’t be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles.

Simeio is an equal opportunity employer. If you require assistance with completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to any of the recruitment team at recruitment@simeio.com or +1 404-882-3700.

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